collecting the car was really easy

Sur avis , je suis toujours content.

Need to be better with customer care. Didn't tell us where to drop it off too. Covered in scratches and only showed us two on the paper work. Had to call them out to re inspect the car ana show them all the damage Then took money out of our account without permission and no reasoning

Personne a l'accueil, très peu aimable, nous a donné une Ford focus mais arrivé à la voiture elle était déjà louée à quelqu'un d'autre, ne nous a pas dit que si nous mettions des permis supplémentaires, il y avait un supplément à payer

Rien à redire

Queue too long and slow at pickup. Staff absent at times on dropoff

You need to change your address in your system as well as on google. Thanks