Perfect rental for 6 adults

very nice

A worst experience and I had to wait more than an hour in line to get my turn. The counter staff Jessy gave me a paper with lots of charges 100$. She did not even ask me to add additional. I picked up car and I realized extra charges went back to speak to them . Very bad experience staffs are rude and worst place .

Excellent

Fox only had three employees checking people in and it took over an hour to get my rental. The 2017 Dodge Grand Caravans outside appearance was bad with dents, scratches and other damage. The 24 hour roadside assistance and Fox customer service suck. On my last day of vacation, the van broke down. It took over an hour of continuous calling to talk to a representative to get a tow. It took even longer to get a tow truck. I was stuck with my wife and two young children in a not so good area of town where prostitutes and drug addicts were hanging out, but Fox and the 24 hour roadside assistance people acted like they could care less. My family spent over 3 hours before a tow truck came. The final insult was Fox charged me $7.99 per gallon for gas for a total of $99.88 when the van was towed back because it had 3/8 tank of gas. I could go on, but will finish my comments now.

Easyrentcars.com was very easy to book the rental.

We arrived at fox at 1 am and get the car at 3:30am. 1 person for 12 customers. The guy charge insurance without our authorisation. We get back the day after and get our money back.

The car was great but they said standard insurance is not included , this is misleading and therefore not comparable to other prices as they wanted to add on lots more money for something normally included, everyone at the counters were complaining and being sold extra products , I would not use then again although the car was great ..