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+65 31388597
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Very unpleasant after a long day of travel.

Reviewed: Sat, Aug 17, 2019
About Routes: 4.0 /10
The staff at Routes during our pick up was very rude and un-accommodating. We were originally picked up by a shuttle bus that didn’t belong to Routes, and taken to the wrong location. Once back at the airport and had the shuttle come again, the driver was very rude and told us we wouldn’t fit. We had a screaming baby and 2 small kids with us, and he was not willing to accommodate us at all. Or even offer any compassion to our situation. When we arrived at Routes the desk staff was rude, pushy and difficult to deal with. Overall Routes was not a pleasant place to rent from.
About QEEQ: 10.0 /10
Very easy service to work with.
Medium SUV | Jeep Cherokee or similar

Relevant Reviews on Routes Toronto Airport


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Medium SUV | Nissan Rogue or similar
Reviewed: Sat, Sep 7, 2019
“Great car, unfriendly counter staff”
About Routes: 7.0 /10
The counter staffs are not friendly and helpful. Didn’t give me time for questions.
About QEEQ: 10.0 /10


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Medium SUV | Jeep Cherokee or similar
Reviewed: Thu, Sep 5, 2019
“Great service, no complaints”
About Routes: 10.0 /10
Great service with Routes, great car...what more can I say
About QEEQ: 8.0 /10
Great service as usual
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Medium SUV | Jeep Cherokee or similar
Reviewed: Thu, Sep 5, 2019
About Routes: 8.7 /10
Excellent car though it had too large an engine that I was not aware of therefore high fuel consumption. Nevertheless the quality of the car was excellent and service provided by Routes was very good
About QEEQ: 8.0 /10


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Special SUV | Jeep Wrangler or similar
Reviewed: Sun, May 19, 2019
“I did not get the car I wanted was disappointed cause I was looking forward to the Jeep”
About Routes: 8.0 /10
If you rent a car and it’s should be the car you rent and I did not get that
About QEEQ: 8.0 /10


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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Mar 13, 2019
“Be mindful of Mileage Allowance”
About Routes: 7.7 /10
Staff gave me hussle about the mileage even though it's within the 3500 km allotted by my reservation at EasyRentCars. Staff claimed mileage is 1400 km only and wanted to charge for all extra kms.
About QEEQ: 10.0 /10

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