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Search for Locauto Car Hire in Treviso

BAD EXPERIENCE WITH THE CAR HIRE - CASE STILL OPEN

Reviewed: Tue, Aug 6, 2019
About Locauto: 3.3 /10
Locauto was unable to read two credit cards saying that the cards were “blocked”.....no alternative solution was provided as the person at the desk was not collaborative, so we never got access to the car . Luckily SIXT car hire 5 meters away was open and of course, as it always happen to me as I book cars everywhere in europe since years with my credit card, we took another car. Nonetheless, we paid 85 euros instead of 25 because Locauto was: - unable to read the card correctly - unable/unwilling to give help and also a little unpolite to be honest. As we booked with Easyrentcars they just said “check with the broker” as we weren’t even their clients..... So my experience with locauto was absolutely terrible . No IT capabilities, poor customer service , bad attitude
About QEEQ: 8.0 /10
Fiat Panda image
Locauto
Treviso Airport(TSF)
Treviso
Italy
Economy | Fiat Panda or similar

Relevant Reviews on Locauto in Italy

Anonymous

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Locauto
Florence International Airport(FLR)
Florence
Italy
Reviewed: Fri, Apr 10, 2026
About Locauto: 10.0 /10
Really friendly staff and super fast pick-up. They just asked if I already had insurance and didn’t try to hard-sell their own. I’d originally booked a VW T-Roc, but they first gave me an EV. I wasn’t happy with that, asked for a petrol car instead, and they immediately switched it to a Volvo XC60 that was basically brand new. Drove really comfortably. We returned the car after 10 pm; the desk told us they have staff there until 11 pm, and if no one’s around you can just drop the key in the box by their office door. Drop-off was smooth and hassle-free.
About QEEQ: 10.0 /10

Gustave Gold

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Locauto
Naples
Italy
Reviewed: Thu, Oct 9, 2025
About Locauto: 10.0 /10
The staff at the rental company will try to promote services like prepaid fuel and insurance. After informing them that I've already purchased insurance online, they didn't push further. The car provided wasn't the exact one I booked, but it was of a similar size. Cars in Europe are generally quite small. When I picked up the car, I felt the fuel tank wasn't completely full and was about 1/10th short, but I couldn't be bothered to argue and just drove off. Returning the car was straightforward—just fill the tank completely. The car had some scratches or dents beforehand, which were all noted with pictures on the tablet, making the return process very smooth.
About QEEQ: 10.0 /10

Leonard Clark(e)

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Locauto
Milan Malpensa Airport(MXP)
Milan
Italy
Reviewed: Sat, Apr 19, 2025
About Locauto: 10.0 /10
Excellent service
About QEEQ: 10.0 /10

Wordsworth Alcott

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Locauto
Milan Malpensa Airport(MXP)
Milan
Italy
Reviewed: Wed, Apr 2, 2025
About Locauto: 10.0 /10
Excellent service, no extra upselling, and very polite attitude.
About QEEQ: 10.0 /10

J.Hauge

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Standard Crossover | Volkswagen Touareg or similar
Locauto
Rome Fiumicino Airport(FCO)
Rome
Italy
Reviewed: Fri, Jun 7, 2019
“Frustrating”
About Locauto: 5.7 /10
Locauto did not have the type of vehicle specified when I created my booking at all. Had to agree to drive in a vehicle with less space, leading to difficulties having all luggage in the car, and cramped seating.

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