Excellent vehicle, Poor counter service

Ils nous ont proposé au prix standard une voiture haut de gamme quasiment neuve, à peine 5 000 km au compteur, vraiment top.

Je suis très satisfait, c'était vraiment top !

Trop attente pour récupérer véhicule 1 heure.. et déçu par véhicule

Car ok. Problems with credit card--thought was fraud use. worked out with Budget eventually. SO THEY DID THEIR JOB. Budget needs an over ride to credit card company to check out / rectify card problem. Lock you out after 2 card tries.

OK

Budget tried to sell me insurance I didn’t need and the staff at the drop of place didn’t explained it at all.!! The car was not very cleaned and they have charged me the insurances on my credit card + my reservation who was already paid! I had to send lots of mails with my lawyer to get my refund! Be careful especially if your don’t speak very English because they take advantage. So I don’t want budget anymore! I had my money back 3 months after my trip! Budget and Avis are the same companies my same staff!! Again be careful

The drop of price works I saved a bit of money and the staff is very nice And helpful. They helped me with my problems with budget because budget didn’t reserved my car and charged me again for what I had already paid so EasyRentCars refund me. But I had to deal directly with budget for the insurances I didn’t want. Thanks to EasyRentCars to have found a solution