QEEQ
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-1919179574
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+54-2657459025
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+56-226665927
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+57-6017940262
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+60-392125422
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+52-7449800692
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+64-99508740
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+51-17009061
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+41-445514539
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+66-25088458
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+65-31585008
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+61-1800-984-975
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+90-850-390-7486
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+39-800729010
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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
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+49 6107 6353100
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+86-1089171020
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00308 491 0209
From other countries or regions
+65-31585008
Live Chat Email Us Service Code: 5691800336

The worst wait I have ever experienced in my life

Reviewed: Fri, Jul 12, 2019
About ACE: 6.0 /10
The longest wait and an error on my part cost me 4 times the original quote but there was no compromise on their part.
Compact | Ford Focus or similar

Relevant Reviews on ACE Heathrow Int l Airport

J.McDougall

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Economy | Ford Fiesta or similar
Reviewed: Fri, Nov 8, 2019
About ACE: 10.0 /10
Friendly staff, car was exactly what was ordered with no problems.
About QEEQ: 10.0 /10
Used EasyRentCars.com multiple times and can not be happier. 10/10

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Economy | Ford Fiesta or similar
Reviewed: Mon, Aug 26, 2019
About ACE: 2.0 /10
Green motion car rental in London is a scam. We booked a vehicle but was upsold to another vehicle , with constant pestering of selling insurance. In the end , we took the cheaper insurance option but they claimed that damage was found and force a claimant of another 200-300 pounds for damage. Utter disgrace company and will never go back again.

P.Spray

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Economy | Ford Fiesta or similar
Reviewed: Mon, Aug 12, 2019
“I booked a Ford Fiesta or similar, but got a Kia Picanto. In my opinon this is a smaller class.”
About ACE: 6.0 /10
I booked a Ford Fiesta or similar, but got a Kia Picanto. In my opinon this is a smaller class of car. the instructions said their was a hopper bus from T5. i was unable to find one, rang the hotel to confirm which bus, only to be advised there was no hopper bus from T5 and that I would need to catch the free bus to T4 and then get a hopper bus. After flying for 24 hours this wasn't want I wanted to hear or do, so I caught an uber which was an unexpected expense. The wait time to pick up up the car was terrible, long queue, must haev taken almost an hour. Got hit with a GBP270 repair bill for a scratch on the bottom of the bumper, that really topped of my hire expereince.
About QEEQ: 7.0 /10

A.Rodrigues Barbosa

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Economy | Ford Fiesta or similar
Reviewed: Wed, Jun 19, 2019
“NEVER BOOK WITH ACE, the correct one is GreenMotion.”
About ACE: 4.0 /10
The ACE is not the real agency, but Green Motion, this resulted in an internal problem that made me wait more than 3 hours to get the car. I would never again choose this agency because of this, which should even be said before booking.
About QEEQ: 10.0 /10

R.Thimmarayanagari

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Intermediate | Hyundai Elantra or similar
Reviewed: Mon, May 27, 2019
“Easy Rent Cars is fine. But, my terrible experience is with Green Motion LHR car rental - CHEATERS”
About ACE: 4.3 /10
At the time of pick up the desk person told me if I notice any damages then I should send photos by the following day by noon. This clause is included in the contract with Green Motion if the pick up time is night. I did send all the photos of all the pre-existing damages by email. The email was acknowledged. But at the time of hand over the desk person told me that he could not find the photos which I have sent. By the following day I was charged for the damage. I wrote to Green Motion that it was a pre-existing damage but the reply I received was "the bumper damage is more significant at the end". I am enclosing photos here for your perusal. Never be cheated by Green Motion LHR. Great Cheaters and dishonest.
About QEEQ: 8.0 /10
I don't have any complaint with Easy Rent Cars. When I approached the support services then they have been prompt and helpful.
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