Had issues with customer service. Had issue with car being ready. Had issues with type of car.

We received an upgrade, so that was welcome

Good service

Worked very well

I was not given the vehicle I booked. I was charged £50 extra per day. The staff told me that 3 seater vehicle is not there for the class of vehicle booked, but the booking was for 3 seater.

When there were no 3 seater for the class of vehicle I booked, how did the system accepted the bookings?

They were busy. I was on a tight timescale. Once I got seen they were brilliant, helpful and really nice. Bigger car than I was expecting. There was a small pile of rubbish still in the car from the otherwise impeccable car.

Absolutely fine.

On arrival everything was done to dissuade us from getting the van. We were told the roads where narrow, at our destination the locals scratched cars because they did not like hikers and then offered two other cars for 2x and 3x the price. Oh and the price was presented to us always by subtracting the money we had already payed for the original booking. Everything was fine in the end.