No problem, though the car we got was nothing like the one we ordered.

R.Startup

Canada

Reviewed: Mon, Jun 3, 2019

About Routes: 10.0 /10

The car we got (Jeep) was much larger than the car we chose (Toyota). Although the size of the vehicle was not an issue for me, it did mean higher fuel costs. I'm not sure a vehicle the size I ordered was available. This could be an issue for others. There was no user manual in the car - we couldn't turn the internal lights off for a number of days until someone told us how. Even google couldn't help us (suggested taking the fuse out). However, the service from Routes was excellent and I would definitely use them again.

About QEEQ: 10.0 /10

Intermediate | Toyota Corolla or similar

1 days rental

Relevant Reviews on Routes Toronto Airport

S.Kilada

Canada

5 day rental

Intermediate | Nissan Sentra or similar

Reviewed: Wed, Apr 26, 2023

“Good experience after they have upgraded my car”

About Routes: 7.0 /10

Waiting long time for shuttle pick up and the driver wasn’t helpful at all with my luggage

About QEEQ: 10.0 /10

Dhawal Shah

Canada

1 days rental

Intermediate | Honda Civic or similar

Reviewed: Sun, Nov 17, 2019

“Excellent..!!”

About Routes: 10.0 /10

Very nice cars. Always new cars.

About QEEQ: 10.0 /10

NZ traveller

Canada

1 days rental

Full Size | Nissan Pathfinder 7 Seats or similar

Reviewed: Fri, Oct 11, 2019

“7 seater from Routes”

About Routes: 7.3 /10

The location at Toronto Airport where the Routes shuttle pick up is was very difficult to find, better signage would have helped. Excellent value for money, the car was beautiful.Excellent customer service from the shuttle driver and the receptionist at Routes.

About QEEQ: 10.0 /10

Easy to use. Good to have it linked to an APP and FB messenger.

TorontoCar

Canada

1 days rental

Full Size Van | Dodge Grand Caravan or similar

Reviewed: Mon, Feb 4, 2019

“Car wasn't as advertised”

About Routes: 8.7 /10

Car provided wasn't as advertised. The car received was good but I needed more space for bags, hence had to take more trips and cost me more. The pick up wait was over an hour. The drop off time was smooth and quick. If you could lower your prices more, this would help me book more.