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Be wary of sharp-practice and sub-par vehicles.

Reviewed: Sun, Jun 2, 2019
About Alamo: 8.3 /10
Economy car booked at LAX. On arrival counter clerk tried to get me to up-grade to a Compact car, saying it would be roomier and more comfortable over long distances at an additional cost of only so many more dollars per day, which I declined and said I would stay with the Economy car booked, asked about cruise-control and was told that only Full-size cars had cruise and would do well to upgrade to one [ at extra cost of course. ] I again declined and was then given a Compact car, at no extra cost. Why ? Because they did not have any Economy cars, having previously tried to get me to pay for an up-grade which they were bound to give me gratis anyway ! Nice try Alamo. On checking 5 different makes of Economy cars, I found that they ALL had cruise control, making the counter-hand, at best, woefully ignorant of the features of the vehicles Alamo rent out, or a deliberate liar at worst. Commission-hungry rental agents who are prepared to tell customers anything to boost their income do little to maintain the reputation and integrity of Alamo. I have taken the matter up with Alamo and am waiting for their response, but thought I should advise you of the dubious methods being practiced there.
About QEEQ: 10.0 /10
Economy | Mitsubishi Mirage 2 Doors or similar

Relevant Reviews on Alamo LOS ANGELES INTL ARPT

Vishwas Shashidhar

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Intermediate | Volkswagen Jetta or similar
Reviewed: Tue, May 10, 2022
“Great experience with Qeeq & Alamo”
About Alamo: 9.0 /10
A very good car, great condition, well maintained & clean. Swift service & friendly staff.
About QEEQ: 10.0 /10
Excellent platform to find great cars.


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Mini Van | Chrysler Pacifica or similar
Reviewed: Tue, Jul 13, 2021
“- very smooth and fast on both QEEQ and Alamo”
About Alamo: 9.0 /10
- the car had a scratch - the front windshield water pump was not working (I discovered that later when I thought there was no water so I added water but still it didn’t work)
About QEEQ: 9.0 /10
- I was supposed to have lid an insurance if the tank was not returned full but when I picked it up at the Alamo Counter they said that I needed to return it with a full tank

D.Jimenez Perles

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Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Sat, Jul 13, 2019
About Alamo: 10.0 /10
Excellent experience
About QEEQ: 10.0 /10
Excellent experience

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Medium SUV | Toyota RAV4 or similar
Reviewed: Wed, Jun 26, 2019
About Alamo: 8.0 /10
The first staff member we dealt with was extremely unhelpful and was not interested in answering very simple questions about the insurance and made the start of the pick up process frustrating, particularly after a long flight. The manager on duty who we dealt with after being fobbed off by the first staff member was fantastic, answered our questions simply and helped us understand the difference between the insurance policies that we booked through Easyrentcars and Alamo - the two companies provide different levels of cover with different cover providers depending on what insurance you book.
About QEEQ: 10.0 /10
The booking was easy enough to complete and gave me the options i would expect and wanted to see which was fantastic. The major drawback is that the Easyrentcars use separate insurance providers for different levels of cover. They used Alamo for a basic insurance package, but for additional levels of cover, use a separate provider for the additional cover. This was not very clear and made the pick up process unneccesarily frustrating.


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Standard | Toyota Camry or similar
Reviewed: Wed, Jul 4, 2018
“Best price, service and vehicle I have experienced in years of travel.”
About Alamo: 10.0 /10
Like: Found the vehicle last in the trip planning and still got a wonderful price. The check in was all computerized and I got to pick my vehicle from a number of choices makes and models. Really liked the whole process and very considerate personnel helping with the check in computers. And check in only took minutes.
Dislike: The fuel options are confusing so filling up before returning seemed the best and least expensive option. The insurance included was something I've looked for and it was a pleasant benefit.

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