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Live Chat Email Us Service Code: 5976222342

Good service

Reviewed: Sun, Jul 22, 2018
About Alamo: 9.8 /10
Like: Alamo pickup automated system at their branch was efficient and very usefull. It saved me time avoiding the queue.
Premium SUV | Chevrolet Suburban or similar

Relevant Reviews on Alamo LOS ANGELES INTL ARPT


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Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Mon, Feb 10, 2020
“I will not use this car agent again.”
About Alamo: 5.7 /10
I ordered Jeep Grand Chorkee or similar but I received the car with lower class. For Jeep Grand Chorkee Alamo wanted to charge me additional very high fee.


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Compact | Nissan Versa or similar
Reviewed: Thu, Oct 10, 2019
“Once again it was a smooth and easy process”
About Alamo: 9.0 /10
I have used them many times and while there are no bells and whistles their prices are good and their service is efficient
About QEEQ: 10.0 /10
Easy to use, great prices, another great experience


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Large SUV | Ford Expedition or similar
Reviewed: Sat, Apr 20, 2019
“Booking was great, Alamo were awful”
About Alamo: 7.0 /10
Alamo were absolutely awful. We arrived and went to sort the car, we were asked to choice the car, I asked if we just picked any, to which the man said yeah. We just choose the one he had up, it was the size we needed. He said I needed a car seat which I had to pay for. He went over the cost of the seat and that was it. A day later I checked my online banking to see £1200 had gone out of my account. When I looked on the paperwork, we had been charged £1200 for the car. I couldn't understand why as I had paid for the car. When I looked into it more, we had been charged an upgrade charge and taxes. The car we had was an upgrade. He never at any point said its was upgrade or chargeable. We went back and they changed the car for one we had paid for. The lady we spoke to said she was sorry, but didn't seem surprised. I think it was awful that we could be offered a car and not told you will pay £1200 more. What A con. We also didn't need the car seat as all the children were old enough, that did get removed from the costs. I'm so disappointed that they could do what they did. If I hadn't have gone back we would have been charged all the money.
About QEEQ: 10.0 /10

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Compact | Nissan Versa or similar
Reviewed: Sat, Apr 20, 2019
“Easy to book online and compact car suited our needs”
About Alamo: 8.3 /10
Didn’t like being asked to upgrade for more money on a car we didn’t need, trying to up sell on pick up
About QEEQ: 9.0 /10


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Intermediate SUV | Toyota Rav4 or similar
Reviewed: Tue, Jun 5, 2018
“Great selection of vehicle though initial service was lacking.”
About Alamo: 8.2 /10
Like: Great selection of vehicles and good value.
Dislike: First rep tried to upsell an upgrade and goes onto insisting on a Chinese driver's license even though I had a voucher clearly stating that a US or Canadian driver's license is acceptable. He didn't make much effort to help and sent me to wait in line again at Customer Service counter, where the service rep was a lot more helpful and straighten out the issue by doing a simple check on the order comments.

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