Was lucky enough to be given a brand new car with only 500km's on the clock so it was a dream to drive, was super clean and smelt good. The courtesy bus was the best I've been in from a budget company. Only downside was waiting at the airport, for a slightly extended period, for passengers they had on the list even though they had a continual rotation of 2 buses.

Smooth pick up by shuttle bus from Melbourne airport to their collection point. From there no hassles at all. Car in excellent condition. Would use them again.

Great experience with the booking.

Old high mileage car ie 136000kms and car condition reflected this. Staff very helpful, pick up and drop off buses very modern and efficient, helpful drivers.

Ambiguous emails received about what paperwork to produce at car pick up i.e. passport stated as being needed yet we were traveling domestically and live in the country. Customer service via chat line resolved the matter ie passport not needed, but didn't need that added problem.

Really amazing customer service especially the airport pickup and drop off.

Car was great and drop-off was swift. Love the free pick-up and drop-off service to and fro the airport to the East Coast. Counter staff were rude and unfriendly, but everything else was great.

Good platform with good customer service