QEEQ
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Live Chat Email Us Service Code: 2644313273

Easy seemless booking process. Downside was the distance of the offsite car pickup location.

Reviewed: Tue, Jul 12, 2022
About ZOOM: 8.0 /10
The car was clean and staff were friendly and efficient. The biggest downside was the offsite location of the car pickup from the airport. I had to wait over 30 minutes for the shuttle to arrive after letting the rental agency know I was at the terminal. Overall it took almost 1.5hours from landing to car pickup. However that is probably reflected in the competitive pricing. I will use them again if I am travelling alone, but if travelling with a family and children then will opt for an airport pickup location.
About QEEQ: 10.0 /10
Economy | Mazda 2 2 Doors or similar

Relevant Reviews on ZOOM Toronto Head Office

e.ramirez

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Wed, Jul 13, 2022
About ZOOM: 9.0 /10
No tenía llanta de refacción. El chico que atendió muy paciente ya que mi inglés no es muy bueno .
About QEEQ: 10.0 /10
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A.Abbas

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Full Size | Toyota Camry or similar
Reviewed: Wed, Sep 4, 2019
“Poor service, bad customer care, pathetic experience, will never rent from Zoom again in my life”
About ZOOM: 2.0 /10
The car was dirty and not cleaned. It was a long wait and they were interested in selling the insurance. A pathetic argument was brought that my insurance is for Calgary only, so you had to buy the insurance from Zoom.

E.Saunders

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Compact | Chevrolet Cobalt or similar
Reviewed: Sat, Jul 20, 2019
“Staff were the best car hire experience I’ve had. Pleasant, easy to deal with, and funny to boot!”
About ZOOM: 9.7 /10
Good car, great experience. Car hire a little out of the way but not inconvenient - that element is 4/5, but otherwise all 5/5. Would come back every time.
About QEEQ: 10.0 /10

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Intermediate | Toyota Corolla or similar
Reviewed: Sun, Jul 7, 2019
About ZOOM: 7.3 /10
Trop loin de l'aéroport - Trop long pour l'attente de la navette - Trop long pour récupérer le véhicule
About QEEQ: 8.0 /10

D.Fernandez

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Jun 13, 2019
“The car was fine, but the service was horrid. The "no show" policy is absurd. Never using again.”
About ZOOM: 6.7 /10
Zoom has a policy which is not detailed when making the reservation that there is a 2 hour window on the "pickup" time. We were delayed getting there (and definitely called them initially within the 2 hour window) and yet they put a "no show" on our reservation with no phone call or notification of any kind, despite the fact that I had pre-paid! When we got there, they had no cars available of the type I reserved, and we had to do a weird swap 2 days later to get what we had paid for originally. This is totally unacceptable and horrible customer service.

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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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