Quick easy booking and very cheap

Use the same offices as Hertz and have the same friendly staff and high standards

Great platform; Price Drop Protector is good. Just wish you were the cheapest for Christmas.

Thought we would be getting a corsa with air con but got a yaris with no air con. No return instructions and it took three attempts to find the return area as labelled hertz not firefly

It was fine and straightforward

Chosen car size not available, offer a minibus! As only luxury cars available and they wanted me to pay more or wait an hour. Argued it out and they found me a car. Staff were very nice, but I was late for my meetings as a result of messing about with waiting for the car.

Car was fine, better than the model booked.

Booking was fine, I paid a little extra for a airport in terminal pickup. The Firefly hire was managed by Hertz but the sign was hard to spot. Would have been helpful to know where to go to pick the Firefly rental in the pickup instructions.

Like: Everything worked.
Dislike: No manual with car. Not obvious that Firefly was part of Hertz. Left so,etching in the car and although contacting Hertz three times no one seemed interested and have heard nothing back. No one returned my call.