From United States
From Canada
From United Kingdom
From Argentina
From Chile
From Colombia
From Malaysia
From Mexico
From New Zealand
From Peru
From Switzerland
From Thailand
From Singapore
From Australia
From Turkey
From Italy
From Portugal
From Brazil
From France
From Israel
From Germany
+49 6107 6353100
From China
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
Live Chat Email Us Service Code: 8169573028

disappointing budget added unnecessary charges despite me telling them I had full insurance

Reviewed: Sun, Nov 21, 2021
About Budget: 8.0 /10
Good until I read the fine detail after collecting the car. Without any discussion /agreement the desk person applied a charge of $9.95 per day for personal accident cover-which I had already purchased via QEEQ /AXA. My total charge was 165.20 including 99.5 USD for this insurance which I did not need /agree to - I am seeking a refund of this
About QEEQ: 10.0 /10
Compact | Ford Focus or similar

Relevant Reviews on Budget Orlando Airport


View more >
Intermediate | Hyundai Elantra or similar
Reviewed: Fri, Aug 19, 2022
“Exhausting and very disappointing”
About Budget: 7.0 /10
Very long wait at desk counter staff very slow & surly only interested in hard sell of extras Declined everything only to find they still charged me nearly $200 for ins I didn’t want Never use Budget ahain
About QEEQ: 8.0 /10
Price drop worked for us


View more >
Compact | Ford Focus or similar
Reviewed: Mon, May 16, 2022
“Very good car was great to drive only a Kia Soul but loved it 2300 miles”
About Budget: 10.0 /10
Very good great car good price must say I will be using them again
About QEEQ: 10.0 /10
No magic but happy with what I paid
post image
post image


View more >
Intermediate | Hyundai Elantra or similar
Reviewed: Tue, Apr 26, 2022
About Budget: 6.0 /10
Budget staff must be on some sort of bonus to up sell the "pay for your gas now" and "sun pass" options, the tuts and looks of disbelief, including rolling eyes, and shaking head, at the fact I did not want to pay for these was really over the top... The car turned out to be marked all over and the seats stained inside, the guy at the booth just shrugged his shoulders. Seems like the price of car hire has shot up but the standards have really dropped.


View more >
Full Size Van | Dodge Grand Caravan or similar
Reviewed: Mon, Apr 11, 2022
“Generally very good with the exception of trying to claim back the expense of purchasing a tyre”
About Budget: 10.0 /10
Waited over an hour to pick up car as they were so busy. We had to replace a tyre whilst using it. Customer service said to pay for it and claim back from returns desk - we were then informed that that wasn’t the correct way to have done it because we were from the UK, so they couldn’t do a refund at the time as they would need their main office staff to sort it out. So, at the moment we are $189 out of pocket awaiting a refund hopefully
About QEEQ: 10.0 /10
Booking with QEEQ was very easy and competitively priced especially with the diamond club


View more >
Full Size Van | Dodge Grand Caravan or similar
Reviewed: Thu, Nov 25, 2021
“Frustrating and painful but eventually OK”
About Budget: 9.0 /10
Orlando Counter staff very good. Helpful without pushing additional insurance upgrade. Budget Customer Services poor, not helpful with late pick up issue and responding to first email sent taking no notice of latest or last email. Orlando manager excellent and resolved issue that customer service center could not manage to do. I have used Budget previously and will do so again. Highly recommended.
About QEEQ: 9.0 /10
Booking was easy. Issue with flight cancellation and late pick up (24hours later) not resolved. QEEQ and Budget Customer Services both said they could not resolve and to go back to the other party. Leaving me with having to cancel and rebook at a significantly higher last minute rate. A higher rate to lose one days rental and pay over twice the price for the convenience of a late booking. Not good. I will use QEEQ again as they did try their best

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Know our privacy policy - you can easily unsubscribe any time!