Low cost rental so didnt expect a pristine vehicle. Bit dented up but ran well and was ok on the highway. Good value.

The car was good. After being driven to pick up location. It took 4 hours to get the car. This is unacceptable it was 32 C outside, not a place to sit down or a place to get a bottle of water

I was surprised with the customer service offered by this company. Would definitely recommend them and use them again.

This was one of the easiest websites I’ve ever used for renting a vehicle. Thanks

difficulté à trouver la personne de surprice pour retirer le véhicule, alors que la concurrence se trouve facilement, longue attente attente pour remplir la navette pour aller à l'agence, séparation des familles à l'aéroport, les conducteurs uniquement autorisés à prendre la navette, longue attente à l'agence pour prendre le véhicule prise d'assurance supplémentaire à suprise alors que j'avais pris un assurance tout risque chez vous

The rental process is terrible: the waiting time, conditions (no air conditioning and seating area), return process (I had to chase the person receiving the cars). The rental staff treats you like you owe them something, not respectful and ready to provide a service you have paid for. Besides cleanness, cars technical condition is deplorable: 1st failed on the second day, 2nd had a punctured tire, 3rd had a missing wiper blade (which I discovered on the road - serious safety issue). The 3rd was a smaller size luggage space and we had to travel with a seat blocked by suitcases. I had to pick up the 4th car 70km from my destination and spend 1/2 day on the process. I left a 1/4 tank in the process for which, I have not been reimbursed - I was told to contact Easyrentcars. I will never use Surprice again.