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Search for SURPRICE RENT A CAR Car Rentals in Lisbon
Reviewed: Fri, May 27, 2022
About SURPRICE RENT A CAR: 6.0 /10
Low cost rental so didnt expect a pristine vehicle. Bit dented up but ran well and was ok on the highway. Good value.
About QEEQ: 10.0 /10
Mini | Volkswagen up or similar

Relevant Reviews on SURPRICE RENT A CAR Lisbon Airport


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Mini | Peugeot 108 or similar
Reviewed: Sun, Sep 15, 2019
“plus jamais, c'est de l'arnaque”
About SURPRICE RENT A CAR: 4.7 /10
Nous avons attendu 1h15 pour pouvoir accéder au comptoir.


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Compact | Fiat 500l or similar
Reviewed: Wed, Aug 21, 2019
About SURPRICE RENT A CAR: 6.0 /10
Terrible service. We had to wait 4.5 hours to collect our car and another 90mins for the shuttle to get us to the airport after drop off.
About QEEQ: 8.0 /10


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Full Size Van | Mercedes-Benz Vito or similar
Reviewed: Thu, Jul 25, 2019
“I changed 4 cars to get one good”
About SURPRICE RENT A CAR: 5.3 /10
The rental process is terrible: the waiting time, conditions (no air conditioning and seating area), return process (I had to chase the person receiving the cars). The rental staff treats you like you owe them something, not respectful and ready to provide a service you have paid for. Besides cleanness, cars technical condition is deplorable: 1st failed on the second day, 2nd had a punctured tire, 3rd had a missing wiper blade (which I discovered on the road - serious safety issue). The 3rd was a smaller size luggage space and we had to travel with a seat blocked by suitcases. I had to pick up the 4th car 70km from my destination and spend 1/2 day on the process. I left a 1/4 tank in the process for which, I have not been reimbursed - I was told to contact Easyrentcars. I will never use Surprice again.
About QEEQ: 7.0 /10


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Mini | Fiat 500 or similar
Reviewed: Mon, Jun 24, 2019
“Plus jamais Surprice”
About SURPRICE RENT A CAR: 5.0 /10
Surprice nous a fait attendre 1 heure à l'aéroport Personne ne répond au téléphone Ils nous a été fait du chantage pour repayer une deuxième assurance car le plafond e la CB ne couvrait pas le montant de la garantie de 1500€. Au final au lieu de 30€ nous avons payé 120€ montant que nous aurions payé avec une autre société sans avoir tous ces désagréments. Plus jamais


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Compact | Volkswagen Golf or similar
Reviewed: Sun, Apr 14, 2019
“Poor Service”
About SURPRICE RENT A CAR: 4.7 /10
Surprice rent a car, is a pressure selling company. The car collection is from an of site location and not on the airport. We had to wait for a bus to take us to another location. The staff I was on that day were rude. There only aim was to add services. In my case I had to rent a tag system for tolls. I was not told of the cost. While I was collecting my car, I saw a family harassed into buying additional insurance and services. At the end with reluctance the family paid an extra $925 US Dollars. The car I recieved was not a golf but a Toyota Auruis. All the cars had some bodywork damage. I decided to return my car a day earlier. I went to the return address which is 15 minutes away from the airport. I arrived just before 8pm, but I was waiting for 30 minutes plus to speak to an advisor. There were 2 on duty. As soon as he finished I told him I want to return the car earlier. He told me I have to pay 35 Euro. I refused and returned the following day.
About QEEQ: 10.0 /10

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