QEEQ

Great holiday in Queenstown.

About EZU: 7.0 /10
The booking process was really easy and we got a great deal for our 3 days in Queenstown. On pick up, it took several phone calls to contact the pick up staff (which makes complete sense once you see how busy they are). Once pickup contact was established everything ran smoothly and the staff were very friendly. The first car was terrible, something was wrong with it, screeching and sounded sick. A phone call on the second day secured a swap vehicle and this was most appreciated. We were upgraded to a better (bigger) vehicle and this ticked all the boxes for us and we were more comfortable taking the drive over the Crown Range to Queenstown. Note: initially the documentation said we would need to pay $1500 deposit with a 30-60 turn around with the refund. That caused a bit of stress. This was not the case. We paid $500 deposit which was refunded when we returned the vehicle.
About QEEQ: 10.0 /10
Reviewed: Fri, Aug 21, 2020
Economy | Toyota Yaris or similar

Relevant Reviews on EZU QUEENSTOWN AIRPORT

O.Alomar

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Economy | Toyota Yaris or similar
“Excellent”
About EZU: 9.0 /10
Very nice staff and helpful
About QEEQ: 10.0 /10
Reviewed: Thu, Mar 18, 2021

Pete

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Economy | Toyota Yaris or similar
“Cheap price but premium service”
About EZU: 9.0 /10
Ended up with a bigger car (SUV) which was appreciated. Helpful staff and quick process. Fantastic value for money!
About QEEQ: 9.0 /10
Very easy process and the best price by quite some margin
Reviewed: Fri, Mar 5, 2021

s.ponce

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Economy | Toyota Yaris or similar
About EZU: 9.0 /10
team was great in helping out! thank you ezu team!
About QEEQ: 8.0 /10
Reviewed: Thu, Aug 20, 2020

Valentin Kettu

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Medium SUV | Toyota RAV4 or similar
“Fast and easy service”
About EZU: 10.0 /10
Great services, car wasn't 4x4 but they gave us chains for free. Would recommend
About QEEQ: 10.0 /10
Reviewed: Mon, Aug 17, 2020

R.kennedy

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Full Size Van | Nissan Elgrand or similar
“Terrible compared to other companies”
About EZU: 5.7 /10
The fact we are not getting the $1500 bond back for a month is disgusting. The snow chains provided were too big and the staff member who checked us in could bearly speak English which meant we didn’t understand alot of what was said. We also purchased insurance and were then told that regardless of the insurance if anything happened to the car we were liable.
Reviewed: Wed, Aug 7, 2019

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