Fast and easy service

About EZU: 10.0 /10
Great services, car wasn't 4x4 but they gave us chains for free. Would recommend
About QEEQ: 10.0 /10
Reviewed: Mon, Aug 17, 2020
Medium SUV | Toyota RAV4 or similar



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Compact | Toyota Corolla or similar
About EZU: 10.0 /10
Great service and car got upgraded to a more spacious one
About QEEQ: 10.0 /10
Reviewed: Fri, Apr 23, 2021


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Medium SUV | Toyota Highlander Model Guaranteed
“Conscientious, well meaning platform”
About EZU: 6.7 /10
Long wait for ca.
About QEEQ: 8.0 /10
Good platform. Price drop added no value
Reviewed: Wed, Mar 4, 2020

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Economy | Toyota Yaris or similar
“Asked us to lie to the airport authorities...”
About EZU: 2.0 /10
EZU tried to cheat the airport by picking us up outside of the authorised pick up zone. They asked us to lie and pretend we were 'friends' to doge the pickup fee they had to pay. We cancelled on the spot. They have received an official warning from the airport.
About QEEQ: 9.0 /10
Reviewed: Thu, Aug 15, 2019


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Medium SUV | Toyota RAV4 or similar
About EZU: 5.0 /10
We waited at the airport for more than an hour as they sent the shuttle to Christchurch even after checking our booking, we had to call them more than 10 times to get a ride from the airport to the rental place. the most worst part it was my birthday and clearly told them about it. When we arrived at the rental place they said they don't have the car we have booked so we have to compromise with old Toyota Highlander. Reception lady said they can refund our money or take highlander or YOU NEED TO PAY $70 MORE to take the same car you booked as the price is gone up. (discount has been taken of). We said We booked in an advance and paid for it but was told we booked through different website and they do not care. We had to pay $70 extra to rent the same car we booked in advance and which was already paid. Moreover We struggled for 3 hours to get everything sorted. Worst service ever. Hope this will change something and hoping to get someone to look into it and at-least apologies.
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Reviewed: Thu, Jul 25, 2019

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Medium SUV | Toyota RAV4 Model Guaranteed
About EZU: 7.0 /10
We weren't very happy that we had to pay an extra $500 when we collected the car. This was refunded on drop off but still, nothing was mentioned about this beforehand, and this is a lot of money to us.
About QEEQ: 8.0 /10
Reviewed: Wed, Jul 24, 2019

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