MEX Cancun Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Ple......

Mexico

Reviewed: Fri, Apr 5, 2019

About MEX: 9.3 /10

Be very careful of their tricks to sell you upgrades. They said they would fill in full tank of gas for a cheaper rate than outside fuel stations, they said that fuel level is very low and they suggest taking the initial full tank fuel package. I declined this package, when I get to the car I rented, the fuel is already at full level.

About QEEQ: 10.0 /10

Mini Van | KIA Sedona or similar

1 days rental

Relevant Reviews on MEX Cancun Airport

Y.Bin Selatha

Mexico

1 days rental

Economy | Toyota Yaris or similar

Reviewed: Sat, Oct 5, 2019

“Good value but the staff insist to upsell insurance.”

About MEX: 10.0 /10

My car not available during pick up. They upgraded the car to 8 seater SUV which is very convenience for us. The font staff try to upsell insurance. I have bought the full coverage insurance with AXA n insisted not to buy the duplicate insurance from them.

About QEEQ: 10.0 /10

HON MO KUNG

Mexico

1 days rental

Economy | Volkswagen Polo or similar

Reviewed: Wed, Jul 31, 2019

About MEX: 7.0 /10

forced to buy insurance!

About QEEQ: 8.0 /10

Stephanie

Mexico

1 days rental

Economy | Volkswagen Polo or similar

Reviewed: Tue, Jul 30, 2019

“Strange company, cheap options”

About MEX: 8.0 /10

Service was a bit strange. Representative at the desk told us that as soon as he saw us, millenials, he knew we wouldn't be giving him any commission. Also, they give you the car absolutely empty of fuel and there is no fuel station around. They know it's impossible to bring back a car empty so they make profit on the fact that people bring back the car with fuel in it...

About QEEQ: 10.0 /10

Cheap options which is great.

Mexico

1 days rental

Luxury SUV | Hyundai Creta or similar

Reviewed: Sun, Jul 7, 2019

“I was charged $200 more for a car and service was absolutely terrible never again!!!”

About MEX: 4.7 /10

Waited a long time customer service sucked over charge me for everything! I was charged $200 more for a car and service was absolutely terrible never again will I use this garbage service!!

Mexico

1 days rental

Economy | Volkswagen Polo or similar

Reviewed: Sun, May 26, 2019

“Wonderful price and no pushy agents when arriving!”

About MEX: 10.0 /10

Price was amazing and the staff were wonderful. Not pushy when it came to the extras, which is really great!