Excellent service

Great experience. Friendly service

Great price. Easy to use.

Excellent service

Easy to follow and price fantastic

Exactly giving me the same car model I ordered. Even though there is some issue of the final invoice, but the overall experience is great

Smooth process

Everything was fine. But a hidden extra cost emerged at the time of pick up. This concerns only this particular Avis branch office. It turned out this office is inside the London Congestion Charge Zone, which added UKP 25 to the cost of hire. It would have been good if at the time of booking a warning message came up to indicate this extra cost.

Good smooth process

We requested for a navigation system which we paid an amount per day. I think it was £14 per day for a total of 6 days. Later we found our That it would have been cheaper for us to purchase a brand new system. The Service desk could have told us that. Why would you need to charge per day? Also to add on an additional driver we had to pay per day. I feel every add on turns out very expensive and the rental companies are taking every opportunity to charge us.