Never got the rental! No answer when calling for pickup.

It was great to be picked up at the airport both ways by the car we actually rented. The Nissan /Rogue was brand new , it was its first rental.Carlos was helpful and courteous. The only drawback is the SunPass "trap". It was mandatory no matter what. At $10 a day for 4 days, it was still bearable but for a longer period of time, it would have been less pleasant

The car was dirty, with trash from previous occupants in it. Also, "check oil" indicator was on the whole time. JC added charges to my rental that were not specified (and even counter) to what was on my voucher. Voucher stipulated that I could choose not to have a Sunpass and JC told me they would cancel my reservation rather than honor that agreement. Also, voucher stated that I was entitled to GPS in vehicle, which was not included by JC. I am still waiting for Easyrentcars.com to get JC to return the additional money to me.

Sat at airport for 2 hours. Called and called no answer. Didn't get picked up. Will never recommend.

There was no car... They had nothing for us... Had to go to Alamo

Waited 45 minutes to be picked up. Car was not cleaned. It was filthy, with crumpled up fast food bags under the seats. Seats had tears and holes in them. Car was 3 years old with high milage, had not been maintained and had mechanical problems. They charge $10/day to NOT use their insurance. The company is not staffed full time, so we had to make an appointment to return the car. the rep showed up 1 hour late, so we sat in a lousy neighborhood, in the heat for an hour waiting for him. The reps English was poor, so it was very difficult to communicate.