This company is a scam, there was no “rental office” once there my quoted price tripled!

Enjoyed driving the car, but it was very dirty

Generally smooth, but you should find a better way for customer to arrange for pick up at airport to get to your site away from the airport

- When I arrived you have to call the office and they come pick you up. He told me to meet him under the sign that said 'Copa' outside. Not being familiar with the airport it was a bit difficult to find. - It took a little while when we got to the office for them to get all my information in during the check-in process. - The car was in okay condition, there were remnants of what looked like duct tape from taping the doors shut at every door. - Bringing the car back there was only person covering the office. They didn't post a note on the door with a contact number or anything that noted they were out of the office bringing another client to the airport so it seemed more like they weren't open and raised a little bit of panic. - It was not an express checkout like some of the bigger car rental places where you drop the car off and there is a shuttle and you go. It took some time for them to complete the return paperwork of the car. - They put a $500 hold on my credit card and I was charged (not a lot but annoyingly so) for them to run my credit card upon returning the car to get the deposit back. - I received the car with 1/4 tank of gas and was told that was how I needed to bring it back. With a 2 hr drive ahead of me at 9:30pm I was annoyed that after the check-in process I now had to also find a gas station to fill up - but trying to judge how much gas you need to fill up to bring back a 1/4 tank is stupid and ended up having gas left over that could've been money in my pocket.

what car? after calling for "pick-up" from the Airport and actually begging some-one to pick my wife and I up, after 3 hours I finally had to rent from another rent-a-car so that I can get where WE were going.

I called March 5th, 2019 before my flight on March 20th, 2019 and asked where in the airport they were located, a guy name Guillermo told me to follow the signs, and I would get to their office. I arrived at FLL at 12:05 am I took the shuttle to the building where all the rental cars are, and there is no JC car rental anywhere. I called the office phone number, and the owner/manager told me to get a uber ride to their location because they don't pick anybody from the airport this is after he hung up on me twice because I was telling him what Guillermo sad to me and that he lied. I also mention to the owner/manager that in the email I received it said to call for pick up and the owner/manager and hung on me the second time, he never gave me his name The owner/manager texted me their address. At 12:20 am by myself I talked to one of the shuttle drivers and ask for help and no one wanted to help until I spoke with a driver from Fox rental car (my angel) he took me to this place because JC rental car happened to be right across the street from Fox rental car, I gave him an excellent tip for helping me ( I don’t want to mention his name because I don’t want him to get in trouble) lets call him my angel. I went to JC rental car and a guy that barely spoke English was in charge at that office, that place didn't look professional, it was dirty, and right when I was ready to give him my credit card, he sad the auto insurance is $17.99 per day do you want it? I said no I have my auto insurance to cover me, he said, if your insurance company is not the one we work with you have to have our coverage, and of course, my company which is Travelers it wasn't in their list. So I got fed up of their unbelievable unprofessionalism, I cancel my reservation, and I went across the street to Fox rental car, and they were terrific. JC still owed me $24.71 that I paid to reserved the vehicle Stay away from this PLACE. They are NOT a LEGIT rental car. I’ll upload all the pictures that c

The car was fine but it took forever to pick up the car. 1 person worked there. Extra fees were added in unexpectedly. I would never rent here again.