Easy Drive

Picked up the car at Rome Central Station, the process was smooth. Got a FIAT 500L, with around 10,000 kilometers, almost like new. The car was in excellent condition. Returned it at Milan Airport; initially worried about finding the location, but just followed the signs and found it easily. The staff checked the car quickly and completed the process within a minute. First time renting a car abroad, and it was a good experience.

Everything smooth and pleasant as always. Upgrade offered and taken.

Fantastic app and better prices than all the other competitors.

We were given a car with a flat tire. Tire pressure light immediately came out 15 km after we left. We filled up the tire each morning for 3 days until it got really bad. Brought it to the Verona airport to exchange cars and they insisted the tire wasn’t flat. I told them I just filled it up 10 minutes ago so we could get there. They then charged us for another whole rental which cost more for 3 days than the original charge of a car for 7 days. I paid for two car rentals. I tried to have them think logically saying why would I drive out of the way while on vacation to exchange a car for the same thing or lesser if there wasn’t a problem. Sure enough as they argued you could see the tire got flat. They never even apologized. It was an extremely unpleasant experience

The process at desk took far too long , there was a queue , which is acceptable but one client seemed to take 40 minutes which meant an excessive wait

Booking process was ok but maggiore still try and sell excess insurance

Like: Ordered a 2 door Fiat Panda (which was the cheapest option) and got a Fiat 500 instead which we loved.