SOUTH AFRICA CAR RENTAL REVIEWS

Alarm systems should be a standard on ALL cars. This car didn't have 1.

Price drop worked well.

Everything was running smoothly until you return your car. The staff didn't informed us that we had the right to request a Budget staff to counter-check again, the car condition during collection & collect an inspection chit from them before driving off. Upon returning, they found a small scratch above the side window near the car roof & asked me whether I had any "inspection chit" during car collection & I said "No". INLn the returning document, they wrote "everything is returned as it is" & didn't gave me any copy of the documents or acknowledgements that everything is okay. A few days later, an email notifying me that a damaged bill was charged into my credit card. When I requested for further details, they just replied you with an email stating "It's all in the T&C. Please refer to it" ... After that, they have not replied to any of my emails seeking further enquiries & explanations of my situation. A very dissatisfied return indeed.

Easy to use and convenient.

El inglés del personal de atención en el counter y de entrega/recepción del vehículo debe mejorar.

Service is excellent. Just awaiting removal of blockage of security deposit on my card.

Woodford had the correct information in their system for my rental.

The price-checker and updater if the rental price drops actually works! Easyrentcars automatically rebooked my vehicle and saved by $25 on my original $175 reservation!

Yes very well

Great

ALL GOOD

ALL GOOD

ALL GOOD

ALL GOOD

The car was not perfectly clean but with an acceptable level of cleanliness. Budget staff was very helpful.

Budget still good as always. clean car and smooth process throughout

Friendly staff and good vehicle condition.

The customer service was great from the start. They were helpful with extra information. The car matched the booking.

At drop off, they refused to give a paper or statement showing the state of the car and that the tank was full... the deposit was not an authorization- the amount had been taken off my account directly and the amount that should be retroceeded could take 10 working days and no proof that everything was ok. First time it happens to me with a society of car hire !

Car was fine just a bit slow behind the counter.

Simple enough and was easy as first time using the service.

No issue with Budget

Great service, Car was basic (no radio/bluetooth) but that's fine for south Africa! Note- they require licenses that show an issue date of at least 3 years, which could be a limitation for Canadian licenses for example which don't show the original issue date. Nonetheless the counter staff were very helpful

Muy amables durante la atención tanto de recojo como de entrega.

Excelente plataforma!

La entrega fue muy rápida.

No hubo caída de precio.

Long lines at Cape Town airport, even though plenty of counters open. Staff very friendly and helpful.

Long file to get the keys : that must be linked to the super attractive price. Great conditions: brand new car well equiped. Strongly recommended!