BUDGET CAR RENTAL REVIEWS IN SOUTH AFRICA

Alarm systems should be a standard on ALL cars. This car didn't have 1.

Price drop worked well.

Everything was running smoothly until you return your car. The staff didn't informed us that we had the right to request a Budget staff to counter-check again, the car condition during collection & collect an inspection chit from them before driving off. Upon returning, they found a small scratch above the side window near the car roof & asked me whether I had any "inspection chit" during car collection & I said "No". INLn the returning document, they wrote "everything is returned as it is" & didn't gave me any copy of the documents or acknowledgements that everything is okay. A few days later, an email notifying me that a damaged bill was charged into my credit card. When I requested for further details, they just replied you with an email stating "It's all in the T&C. Please refer to it" ... After that, they have not replied to any of my emails seeking further enquiries & explanations of my situation. A very dissatisfied return indeed.

Easy to use and convenient.

Service is excellent. Just awaiting removal of blockage of security deposit on my card.

The car seat was smelly

I like the fact that easyrentcars bundled together the super coverage which eliminates the hassles of entertaining the upsell of insurances at the counter. Now i can just say i dont need it since i already opted for the the super coverage with 0 excess covering all. This is the best abt easycarrents!

The car was pretty terrible. I ended up with a Renault Kwid which was the most underpowered basic car I’ve rented in years.

The car was not perfectly clean but with an acceptable level of cleanliness. Budget staff was very helpful.

Budget still good as always. clean car and smooth process throughout

The car was as expected.

Good

Free upgrade was great!

Car was ok but scratched on back. Took long time to get served and again at drop off

Rented a car from Oct28th to Nov11th in Johannesburg South Africa. At the counter, they were not pleased with the price already paid with "Easyrentcars". I had to pay for a second driver and an authorisation to cross border travel. They changed averythong in the contract, trying to make me pay more than the fees for these to addons. Finally, the final contract was to be R1004 more. They charged me R2275 on my card on the same day and I saw it when I received my account during december. They don't answer to my demands for a refund. A SCAM !!??

Rented a car from Nov11th to Nov23rd in Cape Town South Africa. At the counter, they pushed me with an « upgrade » for an increase of R1961 over the price already paid with "Easyrentcars". Finally, they charged me about R3150 on my card on the same day and I saw it when I received my account during december. They don't answer to my demands for a refund. A SCAM !! A nice plus to this situation is that there were some scratchs on a hub cover when I took charge of the car but the staff told me itw as so light, itw as nothing. After returning the car, they now want to charge me almost $100 for ONE hub cap !! ANOTHER SCAM !!??

the car was super great, and new ( only doing over 1000 KM ) we loved it and the family enjoyed it. the staff on the airport was so kind and helpful, she was helping with a smile.

the platform is super easy and it works great with comparing all the sites and find the best price. had the price drop protractor but did't notice a different and i'm assuming the price didn't go lower than the booked one. one suggestion, it would be great to be able to chose the exact vehicle instead of ( this car or similar .. like you see an image for a Mercedes and then you end up with VW for example )

The car was fine but ultra sensitive acceleration and braking made it a pretty bumpy ride. Ended up always starting in second gear which was better but a bit strange?

Car was fine just a bit slow behind the counter.

Simple enough and was easy as first time using the service.

No issue with Budget

I took the windshield and tyre protection during check out, and unfortunately a chip on the windshield happened during my rental.

La entrega fue muy rápida.

No hubo caída de precio.

Long file to get the keys : that must be linked to the super attractive price. Great conditions: brand new car well equiped. Strongly recommended!

The car was new but a base model without any extras. Check in was slow so expect to wait a bit if it’s busy.

Booking was so easy and came back with the best deal.