AUSTRIA CAR RENTAL REVIEWS

Great car, great service. The car was brand new. I couldn't get a better deal.

Great booking process. Really easy.

Perfect!

Sufficient counter service

Good booking platform

Car full of scratches before the rent Surprised that at return there was a discussion or difference in opinion between us and the rental company, whether scratch number 51 had been there before or not

I still did not get back my 1000 EUR deposit. I dont know if you are actually reading this, but if you do, could you please call them, tell them that I am a customer and not a bank, and I need my money back? I returned the car fully fuelled in mint condition, the least they can do is to return my deposit on a timely manner. - On a separate note, the location they provide on the drop off spot is misleading (they say its on garage level -1 but there are two separate garages on -1 and we went to the wrong one.) Thanks.

Its great.

The car rental was very cheap compared to other companies. The conditions of the car was ok, I mean, u get what u paid. Overall experience was ok. Just that, staff are not in the office all the time. We need to call them first, then only they'll come.

Excellent. Didn't use the price drop protector though..

Car was better than expected and they were very efficient.

The staff is a nice person. Easy to deal and help us a lot. I would love to recommend and give 10 stars for Green Motion.

Tq for reminds us about the booking. Help us and the process was smooth. So nice.

The only thing that could have made it better was the price I thought the extra Insurance was a bit steep

arrivée en Autriche Alamo refuse de prendre en compte notre carte de paiement alors que j'ai appelé a 2 reprises avant de réserver on m'a dis que tout était bon on s'est retrouvé sans voiture et j'ai donc payé pour rien !

all OK, however I believe I was not happy that they charged me for a scratch which you can't notice at all at the time of picking up the car. Not myself nor the staff could have seen this. I am surprised the staff noticed this when I dropped back the car. I told them this is hardly anything and not at all caused by me, it must have been there already. When I took the car it was evening so you can't even notice it. They did not want to believe and charged me Euro 558 for something which if they want to fix is negligible amount. I am sure it is so negligible they will not at all fix and keep as is. You can't charge such a huge amount, it is not reasonable and not fair in any sense. I

We still haven’t heard from Hertz the amount we will be charged, if any. Needs contact with us.

The car condition was good. But it took me more than an hour to pick the car. Car was not ready.

This is 6km away from Airport but price is much cheaper! You just need to call them to pick up.

It is easy to use and you can cancel anytime. Always give you best price! super.

The car was great.

Got the car with very Slovenian number in Austria So I was stoped in every police and border stop

The car was wonderful and nicely maintained. Extremely happy about the overall experience of the car. The staff was courteous too.

Very easy to compare and book cars. All queries were promptly addressed. Will come back to easyrentcars next time as well.

The counter staff MARK seemed rude and arrogant. No customer service etiquettes were observed in him. He wasn’t polite at all in his conversation and behaved as if he is doing a favor. Totally disappointed with the experience.

Vehicle condition is not correct, brakes are bad!

Yes. They chagred me a 100 dollars extra at the end of the trip. Still don't know why? Tony

Worked great.