AUSTRIA CAR RENTAL REVIEWS

Got an upgrade from a VW Golf to a Mercedes C Class. Very pleased and satisfied with the service.

We booked for a VW polo and received a free upgrade Nissan qashqai 2019.Very happy, friendly staff,100%recommend.

Very easy ,very competitive prices. 100%we look to rent again with easyrentcars

We have initial hiccup as we realize that our luggages are not able to fit into the Volkswagen touran and subsequently chosen to upgraded to a bigger car Volkswagen sharan with a reasonable additional fee. the staff of europcar is helpful. Thanks

You guys are responsive whenever I have questions, thanks for that!

Very helpful staff put us on the road very fast, our car was great for all 22 days traveling in Europe. The car return was smooth! Great price, great people, great location -recommending to everyone who needs a small and reliable car!

We booked the car to start rental at 9am, we were there at around 8:35 to prevent delay, completed all documentation at around 8:45am, was told that the rental will start at 8:30am since we were early, however i felt unfair so i requested to start at 9am instead, the lady who served us said we will have to wait until 9am. So i agreed and thought they will hand us the key at around 8:50am and go through the car with us so we can leave on time. However we were only served at 9:00am, by the time we got the car was way past 9am. Also during the waiting time, I realized my flight print out and other documents were mis-handed to the lady while making payment. When i walked to the counter and asked if my document was with her, the lady was quite rude and asked me to wait for my turn. We were not given Volkswagen Polo as booked on Easyrentcars.com. No explanation given as well. The man who served us for the car return had better attitude.

Habia reservado la asegura ion máxima según ponía en la web y no fue así en realidad, teniendo que pagar 51€ más de lo previsto siendo el alquiler inicial 72€.

All was OK. Thank you for the good services.

Was not clearly stated that there was a €45 airport terminal pick up fee during booking and after rental. Was only advised after we dropped the car off.

The car was of higher class than ordered, so it was very nice

はじめての利用でしたがとてもスムーズで良かったです。

簡単に予約できてよかったです。

Instead of the Mercedes I ordered I received a Scoda Octavia VRS but the car was excellent and no complaints.

Probably the best car rent platform!!!

Good condition car and it looks new.

Some double charge from airport fee

Good responding from any problems

No instructions for drop off and no signs regarding such so spent some time driving around trying to find locations.

Customer service staff in Innsbruck were rude, condescending and unhelpful.

Awesome!

Great!

Hello, short and fast! It was really a good service. Thanks

9

The first car we were given had no parcel shelf and we were worried our luggage would be on display for the day, until we reached our accommodation. So the desk staff kindly changed us to a different model which suited out needs perfectly.

Super little van/car ,a bit thirsty on the diesel but we got all our Wanted requests from very efficient buchbinder staff.

Excellent price, great reminder emails with information on rental ,A smooth easy experience.thankyou.