KEFLAVIK CAR RENTAL REVIEWS

Excellent service of shuttle from and to airport, easy and fast on deck, car as I expected.

Everything was perfect. They delay a bit to answer on WhatsApp but all was good nonetheless

The car rental company is quite good. The pick-up and drop-off process was very quick, and they didn't try to upsell any extra insurance.

Very satisfied. The staff gave clear explanations, no hard selling, the pickup process was quick, and the store is conveniently located.

Everything was great.

The queue was quite slow. If you're rushing to catch a flight, it's best to arrive early. I used Apple's built-in maps and found them more useful than Google Maps. It's important to buy full insurance and gravel insurance as stones can easily hit the car on the road.

Very satisfied, quick pickup and return, high efficiency.

Very satisfied, great experience!

Very satisfied

Very good attitude

HA ESTADO TODO MUY BIEN LO UNICO ERA QUE ME DECIAN QUE CON MI TARJETA NO PODIAN COGER EL DEPOSITO Y YO HE VIAJADO SIEMPRE CON ESA TARJETA DE CREDITO Y NUNCA HE TENIDO NINGUN PROBLEMA NOS HICIERON PAGAR 84 EUROS PARA UN SEGURO A TODO RIESGO ESO ES LO UNICO QUE NO ME HA GUSTADO. TODO LO DEMAS MUY BIEN

I would have appreciated some documentation upon the car's return that the car was indeed returned in good condition.

I booked a 4x4 abd did not receive one. The condition of the car I received was not very good. No one to meet us at airport with a sign with my name on. Waited over an hour to finally see a guy with 10 rental car companies on it. City Car Rental was one of them. Shuttle only runs every 30 mins so very crowded and no room for luggage. Check in process was terrible. 2 customer service reps for all those companies. Waited almost 2 hours to wait to check in. So many people waiting. Returning the car was almost as bad. When ai booke with Qeeq, I thought you were the car rental company and not the agent. Next time I will go direct with the major companies ecen if I have to pay more!

Price drop worked well

This rental company didn't have any Toyota RAV4 models available. They gave us a Jeep Compass instead, which was dirty and old. The trunk was half the size of the RAV4's. The only upgrade option was a Toyota Land Cruiser, and it cost 600 euros extra just to fit in our three pieces of luggage. A RAV4 would have had no issues fitting them all in, and because of that, we had to spend an extra 600 euros.

It's okay

Average

Quite satisfied, good value for money. Although pick-up and drop-off are a bit more troublesome, it’s much cheaper than renting a car at the airport.

It was smooth and systematic process for pick up as well as drop off! The vehicle, Dacia Duster had 83000 KM during pick up yet the maintenance of the car was excellent, no dents or major scratches. During pick up, the staff informed about the three minor scratches that the vehicle has and asked to click pictures and videos for reference. No problem whatsoever during drop off too. Actual process of pick up and drop off took 20-25 minutes each but due to other guests to it took time. Will definitely rent a car from Wheego whenever I plan next trips!

It was a smooth experience on qeeq! Expected price drop feature to be more useful but it didn't help much. Overall a great experience and would definitely book on qeeq again!

Well-organized rental company

No issues.