15 Car Rental Brands in Keflavik, Iceland

Reviewed: March 8, 2020

Fara are a great car hire company. Someone answered the phone straight away. We were picked up in about 10-15 mins. The car was immaculate and the counter staff were very friendly.

Reviewed: March 4, 2020

The staffs are helpful. We got free GPS and WiFi which are a great deal.

Reviewed: February 25, 2020

Car had a lot of smaller dents and scares. For the rest all well, no additional comments.

Reviewed: June 4, 2019

Some of the small cars were a little banged up or missing hubcaps. On the exterior, ours was fine, but they left trash in the back floorboard! I guess we got what we paid for.

Reviewed: February 20, 2020

We waited a bit at the airport for the shuttle to arrive at pick up. Car was in good condition with all defects marked with stickers. It was a Hyundai i10 which took two 24 inch long suitcases in its boot. Fuel consumption was at about 5.7L/100km and it was quite sufficient for winter driving on highways and main roads.

Reviewed: October 12, 2019

Unprofessional, Rude & Poor Service. Upon getting the Mazda CX-3, Procar staff named Christian did not bother to check the car together. All he said was you go round and take pictures of the car. Shouldn't they have a more professional renting procedure for customer's peace of mind? Car remote got cranky after the first few days. Thought was due to weak battery. On my 12th day, at the peak of the water fall, car remote could not work. Tried for closed to 1 hour in the freezing weather, and it suddenly works. On my 13th day, car broke down: Steering got very tied and indicator flashes pull over. Fortunately I was in a small town near petrol kiosk. Called Procar hotline, they referred me to a technical expert and requested me to change battery of the remote control. To diagnosed the problem I have to walked 20 mins in the rain to a shopping center to replace the remote's battery, but the engine still failed to start. Called Procar again, referred back to staff Christian. Requested him to checked my email of the dashboard indications, I sent. He got impatient and crudely exclaimed that he got 15 email addresses, which one am I referring to, when there is only one email stated on Procar website (Rude). Instead of getting an agent to take over, he asked me to seek help from kiosk attendance to run start the car and eventually to call a service agent to charge the car battery. That was when the kiosk attendance spotted the broken belt. Service Agent also wasted much time driving to and fro to look for right tools to install the belt. Wasted more than half a day of my leisure trip thus had to forego some destinations. Also had to pay for the service and got the refund later. Procar staff could have been proactive to contact and liaised with a service agent instead of having their customer diagnose and communicating via the kiosk attendance. As a leisure traveler, it's devastating: lost time, lost Skype cost, traumatized and stressed.

Reviewed: July 30, 2019

The people at the front counter became extremely short with us. We were working to figure out the credit card situation to pay for the downpayment and they started getting rude when we were asking questions to figure it out. They also made it seem they wanted us to buy the insurance rather then the down payment so they made the down payment as difficult as possible so we would just pay for the insurance.

Reviewed: February 13, 2020

Great people work there. Everything was perfect exept one thing - radio wasn't workin in the car.

Reviewed: September 30, 2019

Still did not get any official paper about my closed booking, still hola a lot of money on my bank account without any reason, no documents, just really terrible.

Reviewed: September 14, 2019

When we returned car the staff at the car rental company said the car has a little scratch that even can't be seen it. They were trying to make us to pay for this damage and finally we found this scratch in the photo that we took before. we fought with this guy in a hour and almost missed flight. I will not use this GREEN MOTION again! By the way, I saw people complain the same situation in internet..

Reviewed: September 8, 2019

Long wait to pick up our vehicle, almost 2 hours. Wouldn’t reimburse us for bringing the car back a day early when our flights got changed.

Reviewed: September 1, 2019

Our car wasn’t available so we waited 2 hours for a car. When we dropped it off at the end of the trip, it took so long that I missed my flight home and was stuck in Iceland an extra night.

Reviewed: January 15, 2020

Great service, car in good condition, flexible and no pushy insurance upsell. There was someone waiting for us at the airport with our names to pick us up - everything went fast and smooth.

Reviewed: August 13, 2019

Company took money- but didn’t end up having the car and actually said there is not one on the whole island- took two hours of calling around finally found an old very larg diesel truck like vehicle had over 205k miles no a/c no gps.

Reviewed: December 15, 2019

Not realising that the pick up location is outside the airport and waiting for transportation. Disappointing to have been given a different car to our selection.

Reviewed: December 5, 2019

Lotus were superb. Very helpful on pick up, couldn't do enough for us. On return, I filled up the car around 50 Kilometers away. When I got back to the airport, I tried to top up the fuel to full, but there was issues at both garages I tried with accepting UK credit cards. Other travels were also having issues, pumps were not manned. So, I returned the car 85 % full. The guy at Lotus said 'don't worry, you tried, there will be no charge'. If this was the USA I would have been charged a full tank. Thanks you Lotus.

Reviewed: September 3, 2019

Great experience. Gregory provided great customer service. would definitely book with them again.

Reviewed: July 11, 2019

スタッフが、非常に親切‼️

Reviewed: October 14, 2019

The car was brand new with just few hundred kilometers on the odometer. All details were duly informed. No hassle either at the time of pick up or drop off. A paid cab was also arranged post the drop off.

Reviewed: September 14, 2019

The pick up time was 8 am the erp showed up at 910 and told me he did not have to answer me sa to why he was late he looked hung over

Reviewed: August 27, 2019

When we received the car, it had only a quarter of the fuel tank filled and it was pretty dirty on the outside. When we came to drop off the car, there was no one in the office for about 10 minutes.

Reviewed: July 2, 2019

Gold car was wonderful to deal with. Nice car, low kilometres, economical to drive, clean inside and out. We reviewed the car together with the gold car representative for any previous damage. We felt confident that the car would get us around Iceland without any surprises. Check in was prompt and courteous. We would definitely use gold car again. They did offer insurance if we wanted it, and we were ready with documents to turn it down. There was no hard sell.

Reviewed: July 27, 2018

Like: Nice car, good driving brief prior to departure, good pricing, convenient location
Dislike: Would have like to see agent at drop off but not available, dropped keys in return box after waiting as long as possible

Reviewed: September 12, 2019

We waited almost 2 hours to pick up the vehicle. Very disorganized office

Reviewed: September 5, 2019

The car was pretty average and had 135000 km on it. The guy at pick up counter was forcing us to buy insurance and was telling us all sorts of stories about sand storm and accidents. Which was bit too much.

Reviewed: August 14, 2019

Terrible service at car pick-up, ignorant personel, very rude and unprofessional. Had to wait for manager to come and finish the procedure. At the end we received extremely dirty and old car - over 130k km.

Reviewed: July 14, 2019

This car and the whole renting process were easy and wonderful!

Reviewed: July 11, 2019

Car was perfectly adequate But rental agreement refers to Avis for airport rental logistics ( there is also Payless sign below Avis) After long wait agent states that this is wrong location and Payless renters have to do all the paperwork at pickup location

Reviewed: April 1, 2019

Service was pretty good but the car we received was really quite old and worn out, had quite a bit of damage to it when we collected. Decent value for money conpared to prices of other companies with suv’s but probably the worst condition hire car i have ever used.

Reviewed: August 18, 2019

We had to queue quite sometime and we cannot pay in Euro, need to change to Icelandic note to pay. Why we have to buy again for insurance where else I already booked online. Other than that all are fine.

Reviewed: July 26, 2019

I got a good vehicle, a Suzuki Jiminy, although it was barely large enough for our luggage. The car performed well but was very expensive. I realize everything in Iceland in the summer is expensive though.

Reviewed: September 3, 2018

Like: simple and quick service
Dislike: nothing

Reviewed: August 6, 2019

一部のサイトでは空港受け取りとなっているが、実際には送迎シャトルで移動する必要がある(ただしとても近い)。シャトルにはGlobal Rent a Carの表示があるが、降りるとどこにも看板がなく、atakだか他の会社が代行している様子。一応建物の自動ドアにはA4の紙でGlobalRentaCarのロゴが貼ってある

Reviewed: July 27, 2019

Everything is good. Fast receiving and return.

Reviewed: June 26, 2019

The car was pretty beat up. Supposedly an upgrade that I should not have agreed to. The car has so many dents and rattles. Worst rental car I have ever rented.

Reviewed: June 12, 2019

Their services were excellent.

Reviewed: June 11, 2019

The "prepaid fuel" option was quite misleading, the staff suggested was going to be cheaper - which is only the case when the full tank is actually used. It felt like a try to squeeze extra money.

Reviewed: June 2, 2018

Like: Pleasant experience with the staff we spoke to. Each time for pick up and return, they were friendly and professional.
Dislike: I can't think of anything

Reviewed: June 12, 2019

Professional staff and big selection!

Reviewed: June 6, 2019

I was charged £170 for windscreen damage that did not happen in my rental but they would not listen - very poor!!

Reviewed: June 4, 2019

The pick up service was excellent and very quick. We were surprised how nice the car was as well and that the car had a GPS.

Reviewed: April 3, 2019

The only comment I can make is a mix up on paper work. At one point we were expecting a Hyundai I35 and ended up with a VW polo. Though this car served our purpose well it may have been nice to have that little more space.

Reviewed: January 17, 2019

Budget is great other than drop off which I think is trick at that airport in general.