MUNICH AIRPORT CAR RENTAL REVIEWS

The car was amazing we were upgraded and the staff at the airport were brilliant

Great value and easy to book

The document does not state that the drop off is closed after 9pm on Sunday. We drove to the location but unable to drop off as the car park is full. We have to return the next morning which caused us a lot of inconvenience.

Buchbinder is the worst rental car company in the airport imho. They offered a much lower class car instead of the premium one we reserved. They stated that its actually a better car because its bigger in size. We ended up trying to cancel with a fee. I would never go with them

Only thing I don't really understand is the surcharge for going into another country, just seems a way of making a bit more money.

Excellent website, not sure if the price protection was working as I never received a prompt for a better price.

Great service and plenty of cars to choose from all in excellent condition

Easy to use and good communication

Nobody at the counter for the returning of the car

I got a much smaller car a Peugeot 2008 and had to wait for an hour and a half to get it. Dreadful. I have made a complaint to Avis

All good

It was my second booking from Munich Airport...Minimum 1 hour i waited there from tail...They should be faster than now...And nobody controled car,you should control and point all damages from car...We didnt see small point on right front door from darkness,now i am wondering how much i will pay for this point...They should deliver car and they should show past damages.

Easy and cheap

Alamo have always been great, they seem to apply the fantastic customer service you come to expect in the USA to all their staff worldwide.

En la recogida en el aeropuerto de Munich, el personal fue muy antipático y cortante, aunque eficiente. En el interior del coche había restos de comida, y de algún líquido pegajoso, pero lo dijimos y nos lo limpiaron antes de salir. El punto de recogida no estaba en donde ponía la documentación, y necesite cuatro llamadas para que me diesen una nueva dirección. Esto me hizo perder tiempo y consumir gasolina, pero no me penalizaron por ello.

Counter staff very helpful. Vehicle was supposed to have full tank but didn’t but they accepted this without issue in return.

The car was not ready and they upgraded my choice to the upper levek.. Great

Simply amazing and trustful

20 customer wait there...I wait more than 1 hour

easy and good promotions

I got over charged for things that should not be charged such as special cleaning. The car was not spotless but it was definitely tidy

Car rental was terrible , i spent 2 hours on queue i faced a problem and they said pls go back to queue and i spent another 1 hour. Also they tried to sell me double price !

Everything was perfect on hiring a car from this application.

There was much confusion as the final drop off location was different from the stated site. We had to call in to the help line for assistance to return the car. Booking amount was also to much discrepancies which I have yet to verify and validate.

Everything was good. Purchased the full insurance for 99Euros and when it came to inspect the car for any scratches or dents , the staff casually told not to worry as i have purchased the full insurance. While dropping of there was a minor scratch at the bumper which was reported by the inspecting lady. And next day i was sent an email if i met with an accident.My journey was very smooth and ensured car is parked nicely in P+R spots or in Hotel Parking. Other than that everything was great.

سهولة الاستلام والخدمة جيدة وسيتم التعامل مع شركه افيز وتعاملت سابقا مع يورب كار وسيكست والان افيز وهي الافضل بالنسبة لي

السيارة كانت بها عدة كدمات وتم اثبات ذلك قبل الاستلام وعند التسليم

Counter staff was very unfriendly and we had to ask for every piece of information!!

The car condition is perfect. Car was less than 10k km mileage. No issues driving the car around Germany and Austria.