PARIS CHARLES DE GAULLE AIRPORT CAR RENTAL REVIEWS

La voiture avait plusieurs dommages non répertoriés sur la fiche de prise en charge. J’ai dû demander une inspection avant le départ.

There is no way to communicate with them France Hertz because some problem in their call routing process. Informed India Hertz and US Hertz too. But they could not help. Also road side assistance there is no response in France

The location in Terminal 2 at CDG was a bit hard to find, perhaps because I was picking up at 8:00am, and the counter in the terminal wasn't open, so I had to go outside. However, general directions are given to how get there, and I was able to find it and had a smooth experience after that. Terminal 1 is a little more congested and hard to navigate, but all the staff was friendly.

Booking was fine- the app frequently logs you out and is not smooth, so hopefully they'll work to make a smoother user experience.

They give my a damage car in right door there is damage and in the back They say this is only car we have which is strange from big company I am relay upset how they deliver the car in this not my first time i hire a car from them Please note that and till them not to do for other costumer

Very good service

Car was fantastic. The pick up process took longer than expected as our flight was late but the staff was extremely helpful (offered us coffee too ! ) Highly recommended!

Very easy to book, great job as explaining the different add ons without trucking you into pre selecting any of them. Great rewards and referral program as well. Highly recommended!

The car was good but luggage area was difficult getting a large case into the back seat of a two door car.

Easy to find. Very helpful

The car was booked before arrival. I arrived at kiosk . Service counter were told me that vehicle was not ready . Lady made a phone call to ask to get car ready. I had to wait with my 2 yr and 8yr for over 45mins i could see them washing car in the dark !!! Frantically . The vehicle was difficult to locate as its very dark . Returning was easy and straightforward

Very good communication and helpful called service desk to say flight would be delayed. They responded very quickly. Brilliant service

We received different car then what we booked, smaller in size and caused issues with luggage. At drop off Hetz staff member was very unfriendly and rude, wasted over 40 minutes with this guy.

Very friendly staff

Very long time to pickup the car. The first car they gave me had a problem with the touch screen so I changed it immediately but the second one they gave me was not automatic so I had to change again and in the end they gave me a big Renault Scenic which was really not the model I was expecting, really too big for the need I had, not convenient on small road and small parking etc. The process took more than 1 hour

The car changed from VW-TROC to JEEP Reneger.. it was Ok

Thanks they support well.

Unfortunately we don't get the exact car that we booked thru easyrental. Europcar had gave us a different car.

Ok

I got a very clean and nice car, but: Tires were very used at the front and I got a fine from police. One of the tire was punctured coarsely repaired. I had to replace both tires at the front, as per regulation after having called Europcar. 3 months after, I still didnt get any feedback from them. Very disappointing.

They gave us an upgrade , a big Jeep instead of a Clio . Really nice staff . Could not ask for more

No issue . Happy bunnies ..

ok

ok

Totally good and satisfied

Easy pick up although there were nobody at the counter. Was told that there are at the car pickup area so there I went. Paperwork is fast and had to wait 15 mins for car to arrive and it's fine for me. Car is in good condition and everything explained in detailed. Car drop off is smooth within less than few minutes. Overall good experience with Alamo.

The staff very friendly and helpful. Easy and fast process.

Helpful counter staff, quick service

Third time with Easyrentcars. Third time no issues.

Great team great support

Easy and fast, keep on eye on price not always the cheapest!