We got Ford Focus station wagon, which was an upgrade from the booked car.
Did not receive the instructions how to enter "rental return" part of the Paris CDG Terminal parking, so ended up in the public car park.
About QEEQ:10.0/10
Easy booking, excellent price with booking several months in advance.
Alamo nous a refusé la location de voiture. Nous avons dû annuler notre week-end à Anvers. Nous avons perdu l’argent de la location de l’hotel. Je vais vous envoyer un courrier de demande de remboursement de la location de voiture.
El vehiculo que nos dieron no era el pactado, nos dieron un fiat 500.
El nivel de gasolina no estaba lleno, yo devolvi vehiculo con deposito lleno.
El vehiculo en perfecto estado, muy bien
Facturé de 70 euros au retour du véhicule après 10 jours de location car il y avait des poils de bulldog à l'avant. On nous a dit qu'il fallait faire intervenir une société extérieure pour nettoyer. Il suffit d'un coup d'aspirateur pour les enlever. Je ne savais pas qu'il fallait nettoyer les voitures avant de les rendre, on perd un peu de l'intérêt de la location. Je pense surtout que c'est un moyen de faire de l'argent, ... 70 euros pour nettoyer une voiture, je n'ai jamais vu ça...
The car was brand new, exceptionally clean, easy to drive and we found the hire company easily after leaving the airport. We found the car very economical and perfect size for 2 people with a small amount of luggage. The only reservation we had was that in purchased full cover insurance to ensure we had zero excess upon damage and the counter person STILL tried to sell us further insurance?!
About QEEQ:9.0/10
Great idea to rebook and get a cheaper price right up to the day of hire pick up. We only saved £3 on this occasion but any saving is appreciated.
The staff was really good and the pick up and drop process was hassle free. The cars Europecar rent is in fabulous and they always have good options that suit your requirement. Live Europecar.
About QEEQ:10.0/10
It was really easy to book the car everything was in details so had no question. The app has handy details for pick up and drop. The customer service was excellent as they really responded very well to queries and also helped in case I was unable to contact Europecar. Overall it was excellent experience.
“My 1st car rental experience, very satisfied, good experience, encourage me to book for next trip.”
About Hertz:9.7/10
The car I have reserved was not available at the time of pick up. The staff was very helpful to check other alternative options for me. Finally, a car on the same range has been arranged. It took some times to settle the whole rental process. I greatly appreciate the excellent service provided and would be great if the car could be clean up before rental.
About QEEQ:9.0/10
Easy to use. At the beginning, I reserved another type of vehicle. I have amended my booking at the last-minute. I did get a full refund for my previous booking and made a new booking smoothly.
When they give the car to you they don’t check anything even if the car is damage, but when you return the car they check each and everything, thanks god I have checked before and took picture on my mobile. When I returned the car they ask me to pay for the damage and after I saw him the photo , he said ok
“Poor customer service and difficult to contact and find the correct departments.”
About Enterprise:6.7/10
After having puncture in Paris I received poor direction and service from enterprise. Having found a garage Midas and then told to take vehicle to Speedy as that was authorised. Then we had to wait around 2.5 hours for a authorisation code from enterprise before tyres could be changed. Repeatedly contacted enterprise and was passed from department to department. The hole customer service fell far short of the required standard.
“Déçu par le fonctionnement du véhicule. Personnel hertz pas attentif”
About Hertz:7.3/10
La climatisation du véhicule ne fonctionnait pas alors que nous étions en été avec des températures élevées. Le véhicule n'était pas équipé d'antenne radio et j'ai payé au final 100 euros de plus par rapport au prix indiqué à la réservation alors que je n'ai pris aucune option.
“overall a nice experience would deffinetly recommend thank you !”
About Thrifty:10.0/10
it is easy to find Thrifty in CDG airport T1 just on the right with other companies (Hertz and Thrifty is together). We have waited like 15-20 mins at total. Car was in a good condition and they offer free peachy botted water and also they were helpful.
About QEEQ:10.0/10
I have been renting cars online for a long time and it was my first time to try. Your site is userfriendly and prices were quite nice. Thank you
Car Rental Brands Ranked AT Paris Charles de Gaulle Airport, CDG
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