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Good car, easy booking

About Europcar: 9.0 /10
Easy enough to catch shuttle bus but not great directions in confirmation of where to catch shuttle from.
About Qeeq: 10.0 /10
Easy to book, good pricing but not easy to distinguish between pick up at airport and shuttle pickup
Reviewed: Sun, Jun 28, 2020
Medium SUV | Mitsubishi ASX or similar

Relevant Reviews on Europcar MELBOURNE TULLAMARINE OFF AIRPORT

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Medium SUV | Toyota RAV4 or similar
“Hastle”
About Europcar: 7.7 /10
Service was slow, there were two counters but even though there was congestion, one counter was unattended because the representative was on a lunch break. When it was our time, we were asked to allow another customer before since she started her pick-up process but had a problem with the payment. So she was delayed because of a problem caused by her but then the salesman also delayed us because of it which is poor service.
About Qeeq: 7.0 /10
We booked a Toyota RAV4 but EasyRentCars booked a Hyundai Kona with Europcar. These are different class cars! EasyRentCars customer service said that they will refund the difference and to call once we drop off the car. So we did and then the customer service said that I should send the invoice and credit card payment. So it turns out now I have to deal with all the bureaucracy. I got a small car and had to squeeze my luggage, paid too much and now have to handle the paperwork. This is bad service. I should have been refunded or given another car on the spot.
Reviewed: Thu, Jan 9, 2020

D-Hoo

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Large SUV | Toyota Kluger or similar
“It was good!!”
About Europcar: 8.0 /10
Pick up was smooth... but only one staff there at the counter when drop off serving many customers... well, it was a Sunday morning, but still, there should be 2 more staffs working... The wait was too long and i had to attend an event so the staff told me to just leave the car key and go...
About Qeeq: 8.0 /10
Reviewed: Sun, Dec 22, 2019

Ade

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Medium SUV | Mitsubishi ASX or similar
“Briliant”
About Europcar: 10.0 /10
Counter staff is very helpful. Also the car is Great! I got brand new KIA Sportage with cheap price
About Qeeq: 10.0 /10
Booking is easy, information of rental is very complete
Reviewed: Wed, Aug 28, 2019

L.Arboleda

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Medium SUV | Mitsubishi ASX or similar
“Very good”
About Europcar: 8.7 /10
Igood service
About Qeeq: 8.0 /10
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Reviewed: Mon, Apr 29, 2019

B.Hunt

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Intermediate | Toyota Corolla or similar
“The car was good as were the staff”
About Europcar: 9.3 /10
I needed some advice on how the car functioned. On/off process , handbrake , fuel access. This would have helped.
About Qeeq: 8.0 /10
Reviewed: Wed, Mar 27, 2019

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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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