pick up process was almost entirely digital which made it much quicker than we expected - less than 10 mins. Staff were very friendly and efficient. Car was practically new, which was nice and meant it was pretty efficient and easy to drive. Best part is that our contract allowed us to drive on gravel, which so few car hire contracts do (eg campervans). Only quibbles i have is with the car design. i just wish the back seats in SUVs would fold down flat instead of at a bit of an angle. Also, got upsell on insurance at counter and again via email (after we clearly said no). The more they push, the more convinced we are it is a bad deal.
The car was in awesome condition and worked like a charm. Our tassie trip was a big success due to the rented car - kudos to europcar.
Europcar would be my one stop for car rentals going forward.
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