5 Car Rental Brands at Región de Murcia International Airport (RMU)

Reviewed: March 9, 2020

It’s the same old problem with pressure selling unwanted policies, almost in a threatening manner, I will not use you again I’m afraid.

Reviewed: October 31, 2019

We got a free upgrade but on return the staff where hard to find and very disagreeable

Reviewed: August 31, 2019

The car stank of cigarettes

Reviewed: June 30, 2019

Company were efficient considering amount of people wanting vehicles

Reviewed: April 11, 2019

I have used goldcar once before and this was in January 2019 when I booked with Ryanair. The staff at the desk in Alicante were a bit rude and insisted that I pay another airport service charge although I had already paid this when I booked the car hire through Ryan air car hire. I paid the airport charge as they insisted that I had to before I could have the car and told me that it was nothing to do with them that I had already paid it. They tried to do exactly the same this time but I had a copy of your booking firm and it said what was included and clearly stated was airport charge. He wasn’t happy when I showed him the form and said they didn’t normally deal with your company but he then I think accepted it. I will only find this out when I contact my credit card company. The car was a Fiat panda and had lots of damage on it, too much really for me to record at the time so I left the car where it was and took lots of photos. Whilst I was completing the paperwork there were 2 other customers having heated arguments with the staff about the service they had received as well so my complaint is obviously not the only one. When I returned the car they tried to say that I had caused damage to the door mirror - this damage was obviously very old and had definitely not been caused by me. Fortunately I had a photo of this on my phone and he accepted this. I will not be using goldcar again as the 2 experiences I have had with them have both been bad.

Reviewed: January 28, 2020

Last minute booking when flight diverted and needed to make it one way. Apart from Murcia branch not expecting demand that day (no flights scheduled), handled brilliantly by Easyrentcars and Budget.

Reviewed: November 26, 2019

Car not cleaned before rental on outside, but that's it

Reviewed: November 18, 2019

they charged me 3.15 Euros for fuel when I returned with more fuel in it than they supplied me with

Reviewed: November 9, 2019

Like how you leave the rental company knowing you've got a full refund

Reviewed: October 4, 2019

No indication at the airport of where to wait for pickup, busy time and only 1 pickup vehicle 8 passengers at a time, slow desk process and fuel in vehicle differed from paperwork but corrected.

Reviewed: August 6, 2019

I had an amazing experience with Centauro, staff was really friendly and helping, they manage my booking efficiently and quick, the car was brand new and really clean. I highly recommend centauro due to price and service and avoid Goldcar! They rip you off.

Reviewed: November 18, 2019

Had to wait for courtesy shuttle bus ....a little disconcerting as worried about not being picked up. Wait to complete documents was exaggerated as only one member of staff (the other had to return to the airport as vehicle didn’t have sufficient room for all customers).

Reviewed: August 11, 2019

Car exceeded expectations.

Reviewed: August 10, 2019

first car wouldnt start, second car was ok

Reviewed: July 30, 2019

Fantastic car - Peugeot 7 seater auto Only fault is the pick up is 10 minutes off site and they only have 1 shuttle bus operating so this can cause a bit of a wait outside the airport also no instructions or signs to tell you where to stand and wait. Tip : exit the airport cross to the central reservation and wait about 30 meters on the left.

Reviewed: July 9, 2019

The car i ordered was not an equivalent size when i arrived and so was a struggle to get all of our cases in safely with the people and no other larger cars where available. The fuel and insurance add-ons when picking up the car and the size of the deposit for the size of the car was extortionate

Reviewed: May 15, 2019

The staff were helpful friendly, polite and best of all there was no upselling.. I was in and out within 10 minutes.

Reviewed: May 4, 2019

When I arrived to collect the car there were no signs for Rhodium Car Hire. Eventually I was told by a stranger that they were actually Goldcar. If I had known I would have to deal with Goldcar I would not have made the booking. They are the worst company in Spain. Because I never took their extortionate insurance they managed to find 2 small scratches on the car when I returned it. They have charged me E500.00 to repair them. The work to fix them would only require 10 minutes of polishing and they were probably there in the first place but because the car was freshly waxed and polished I could not see them. I travel to Spain very regularly and this is the first time I have used the new Murcia airport so my choice of car hire was limited. In future I will use Alicante airport and go back to car hire companies that I know I can trust.