15 Car Rental Brands at Gerona Airport (GRO)

Reviewed: August 29, 2019

The car booked was not available and I was forced to take a 9 seat minibus for the first 2 days of the holiday, stopping us from doing what we wanted to do on those days. Once I had swapped to the correct car it was all perfect but this had been spoiled a little by the first experience.

Reviewed: August 1, 2019

We didn’t get the 7-seater we booked - instead they gave us a 5-seater. Customer service was very, very slow. It took us an hour to pick up the car even though there was only one other customer picking up. Shuttle bus was not signposted at airport and we were not informed by email.

Reviewed: August 27, 2019

Goldcar tried to con me out of additional costs, adding insurances I didn't need and even to now, after the rental I'm still sure they added things to the contract I didn't need. They are thieving con men and I will never, ever use the company again and will be actively publicising their scam and for people not to use them.

Reviewed: July 5, 2019

La voiture était quasi neuf, facilité pour trouver le point de retrait et de depot

Reviewed: April 26, 2019

Nous avons été forcé de prendre une assurance supplémentaire à 100 euros alors que nous en avions déjà prise une par internet. Temps d'attente : près de 2h ! Hôtesse d'accueil ultra désagréable !!!

Reviewed: July 18, 2019

Hertz overcharged for the car by a day so had to call customer services to get refund. Still waiting for this. Nobody to check and agree condition of vehicle on collection or drop off

Reviewed: June 11, 2019

They didn’t have my car so I had to pay extra for a different car.

Reviewed: June 2, 2019

The car had significant bodywork damage but this was pointed out by Thrifty before pick up. Otherwise all good.

Reviewed: June 22, 2019

Did not provide me with a report showing pre-existing scrapes and dents. Car was unwashed and not very clean inside, dusty dashboard indicates a poor cleaning process. Overall great value rental, but car should be clean in advance.

Reviewed: July 25, 2019

J avais tout paye sur easyrentcars. Et firefly m a réclame 49,27 EUR. Je mettrais ce commentaire sur tripadvisor. C est de l arnaque

Reviewed: September 27, 2019

Rhodium in Gerona is operated by Gold Car who look for ways of charging you extra.Their new one is to take a deposit for the tank of fuel which is only refunded if vehicle is returned newly filled up. If they need to top it up you are charged the cost of the fuel plus a €60 service charge! Check your contract very carefully when you collect the car as they have previously added extra insurance cover I had declined.

Reviewed: August 7, 2019

First car I was allocated, had many dints and scrapes, none of which were marked on the hire contract. Had to return back to the office where they changed the car. Was shocked to be charged for a tan of fuel when collecting the car on a full-to full-agreement . I am waiting for confirmation I have received a full refund without any handling charges.