23 Car Rental Brands at Valencia Airport (VLC)

Reviewed: July 10, 2021

My returning flight was at 7am and when OK rent a Car did not give me a choice to drop the car keys before 7am. I end up asking a friend to return the car keys so I wouldn't loose my flight. This is first time that I heard of a rental car company with an office in an airport that will not allow the car to be returned after business hours. I would not use this company again

Reviewed: November 19, 2019

The car was of top spec and came with navigation and Apple Car which was very useful. The handover was very smooth and the staff spoke good English. Returning the car was an easy process as well, very quick and efficient. A very good experience all in all.

Reviewed: August 8, 2019

Very slow service, they need more people at the desk.

Reviewed: July 27, 2019

great company

Reviewed: July 17, 2019

It was a good experience - new car - but location and service average.

Reviewed: April 12, 2021

No comments.

Reviewed: October 11, 2019

The car was a disgrace. Dented both front and back and all down one side. Large paint scrapes front and rear wings. Parked in a corner which made it very difficult to leave car park. Gold car rep totally unhelpful just kept saying it's all on record sheet, so took a number of photos for my records when i returned the car.

Reviewed: October 5, 2019

We got upgrade from Audi A1 to Opel Mocca. They are slow at rental, but at return if was ok

Reviewed: October 1, 2019

Amazing price

Reviewed: August 24, 2019

Found counter staff not polite very forceful with the sale of extra insurance to the point of bullying which considering we had paid the for the full insurance with Easyrentcars this treatment was not really needed. Booked a Fiesta size car they tried to make us take a fiat 500 (for 4 adults with cases). Not a nice company would not use them again. Hint for anyone else using them take photos of all marks on the car when you pick it up record them telling you that this scratch does not matter its not deep enough etc.

Reviewed: February 25, 2019

Regarding the car and location of offices are very good. Unfortunately I paid higher price for rent car as was declared on Easyrentcars. It was surprise that I should pay additional something.

Reviewed: September 26, 2019

навязывание страховки, несмотря на наличие страхования франшизы от Easyrentcars. дополнительные сервисные сборы, не включенные в стоимость страховки

Reviewed: September 20, 2019

I didn’t get refunded what is owed to me and had to call.. I am now dealing with Customer Services

Reviewed: August 8, 2019

Pick up was fine. However when u drop off, record go will look for damage meticulously, even if not visible to naked car, they want a claim. They will try and make out dirt is damage. So be careful take pictures of any scruffs and dents and even the smallest scratches.

Reviewed: September 1, 2019

Personnel agreable a fait l effort de parler francais par contre manque indication en sortant aeroport et prise en charge trop longue a mon gout

Reviewed: August 30, 2019

Very happy with the service

Reviewed: July 16, 2019

First class service, one minor 'challenge' at the time of collecting the vehicle but the counter staff worked very hard to resolve the situation to my satisfaction.

Reviewed: July 15, 2019

nooit meer met drivalia, voel mij opgelicht door dit bedrijf

Reviewed: July 9, 2019

No location to arrange pick up. After tracking down a phone number we found out it had been changed a couple of months ago. On arrival at the company we had to wait over an hour to get the vehicle as only one person was serving despite about 6 on site. The car was bumped, scratched and dirty outside.

Reviewed: June 20, 2019

Was told I would get a refund on gas deposit when car was returned with a full tank, but did not happen

Reviewed: May 30, 2019

Au comptoir« arnaque» Je vous ai déposé une réclamation, et si je n'obtiens pas de remboursement, je vais porter plainte! Plusieurs amis se sont fait avoir comme moi, ce n'est pas normal !

Reviewed: September 22, 2018

Like: Receptionist was fabulous, arriving a little later than expected she was understanding and with no hassle proceeded with our booking.
Dislike: The obnoxious young man on return of the vehicle, abrupt no manners and obviously unable to cope under pressure !