EZI CAR RENTAL REVIEWS

Very good, no upselling of additional services.

Very satisfied

Very good, the staff at the front desk was very patient.

Was a nice vehicle

The car was very new, and the service was excellent. Diesel Ranger, fuel price is economical.

I'm used to driving a RAV4, but they gave me a Ford instead, which I found a bit hard to adjust to.

Diesel car, very new and fuel-efficient. Our group of 6 people managed to fit 4 28-inch suitcases, 2 24-inch suitcases, and several bags. One of the 24-inch suitcases was placed in the middle of the second row.

Very satisfied

We picked up the car in the evening, it was not crowded and everything went smoothly.

Satisfied

Very good.

Very good.

Good service, simple procedures, smooth process, great vehicle condition, equipped with CarPlay which is very convenient, and provides a comfortable driving experience.

The staff at the pickup location had a poor attitude. They changed our vehicle model without informing or explaining to us. Instead, they forcefully stated that the car we selected was no longer available. However, when we went to the parking lot, the car we originally chose was still parked there and was later taken by another group of customers who picked it up after us. This directly contradicted what the staff member—specifically the lady at the rental counter—told us when she claimed that our chosen model was already gone. The lack of explanation, combined with her terrible attitude, made the experience very unpleasant.

Great customer service.

Quite good. The vehicle was in excellent condition, and the pickup and return process was convenient and efficient. No inspection was needed upon return; they just confirmed everything was fine and it was done.

The car pickup process was very convenient, and the service was excellent.

Excellent.

Satisfied

The car was a bit small, couldn't fit all the luggage.