CAR RENTAL REVIEWS ON EUROPCAR IN REYKJAVIK

The large company offers excellent service.

Fast and convenient

Would have liked the car listed (VW Caddy) instead of similar model (Ford Transit). Price was very high, but maybe normal for Iceland?

No problems or issues.

Very close to the domestic airport, with considerate service and quick procedures.

Did not get the reserved car

Extremely satisfied!

Good service, efficient, good vehicle condition, fuel-efficient

The car was absolutely fine. Did everything I needed it to. Not the golf I ordered but a more than adequate substitute.

Everything worked fine. No price drop, but to be honest I wasn’t really expecting there to be one.

Very enthusiastic

Customer service handled complaints too slowly.

The process was straightforward and the self-drive experience was great.

Very satisfied

Satisfied

I originally booked a Golf, but when I arrived, they said they couldn't find my car; it was in another lot. Without asking me, they gave me a Skoda Octavia Diesel instead, which felt like an upgrade, so I was happy to take it. The car was in good condition. Later, a tire pressure warning light came on. After calling, they told me to reset it, but the instructions weren't very clear. I tried to reset it but couldn't, so I checked the tires myself. They seemed fine, so I drove to the nearest branch. The staff directed me to a repair shop, where the service was excellent. The issue turned out to be that one tire had high pressure. It was resolved for free. A small stone hit the windshield when driving on a sandy road, which scared me, but luckily it didn't crack. I recommend getting windshield insurance. I returned the car at 4 AM, and there were staff present, which was convenient. Overall, I am quite satisfied.

Provided good details on how to drive in Iceland and where to charge the electric car.

Provided the least expensive option for this variety of electric car.