ASIA CAR CAR RENTAL REVIEWS

Like: Easy to locate kiosk, staff gave clear instructions and affordable rates.
Dislike: The car can be cleaner. There were crumbs and some leftover food from previous renter.

Charge too much on little damage on car!

Like: Clear instructions and efficient service Car upgrade

I had to wait for more than half an hour to drop the car, nobody was picking up the call to come to collect the car, then I ran upto the counter to get someone to take the car and then we came back to inspect the car with the luggage and then again rush back to airport departure as i had wasted more than 30 mins for this process at the peak time when I had to catch the flight, at the time of drop try to understand the customer cannot invest time in these activities as he has to catch the flight.

Perfect

I was told everything was good when drop off. The car was examined carefully by the drop off staff and I was told all was good. Afterwards, received call stating the petrol was not full despite filling the petrol full and bar was full during the drop off process and charges extra for petrol. I don't have time to return to the drop off/argue as already boarding for my flight.

Good car & professional staff.

Good car rental value.

Like: Everything was perfect.

Like: Helpful team at pick up , good value for money for a good car
Dislike: Nothing

Helpful staff. Upgraded to a bigger car. The car was clean. Smooth drive.

Like: Very friendly staff. Supported us very well during pick up and drop. Vehicle was is very good condition. Except the music player did not work with our usb and we couldnt charge our phones either.
Dislike: Unfortunately Usb port for charging and music system did not work.

I was booking Myvi, but get free upgrade to Bezza, after see my friend Luggage feeling quite lucky can get free upgrade. Staff friendly and nice, helpful and knowledgeable.

As first quite confuse, a lot different price. Overall still quite ok.

Like: The staff was wonderful and helpful. Car was as we expected and clean.

Staff are very friendly. Very easy and smooth process to pick up & drop the car. I got free upgrade to the bigger car. Many thanks to the staff. Will surely come back to rent again. Thank you Galaxy Asia

Anderson and Faizal were very clear in their explanation. Always smiling and always checking that we understood. They also reminded us about the need for parking coupons and Touch an Go cards - and where to get them Was a lot more confident after that and enjoyed riding around for 4 days The Full tank to Full tank policy was GREAT!!

Not much choice of vehicles especially on mpv.

Improve in providing a proper invoice.

Friendly and efficient customer service

Like: Reserved a Honda BR-V 7 seater for my family, 6 adults and 2 infants. Upon collecting, i was given a Toyota Innova, New Model. Which is much more bigger and spacious, and also of higher CC. The car was in excellent condition and very clean. Staff is helpful, and explained everything in detail.

Agent didn’t mark tiniest scratch when I checked out saying such small scratches(probably from branches) were OK but when I returned the car another agent made a small deal out of it and asked if I took photos of all the tiniest scratches