“We had a trouble free holiday. The Buick was the best !”
About Dollar:10.0/10
Like: I was the driver and I loved the rental car. We did a lot of sight seeing with many miles between cities. I was never too tired from driving to participate in the fun. Dislike: Your service was the best I've had from a internet 3rd party auto rental.It was a smooth operation. Dollar was also a reason for that feeling.
J'ai loué cette voiture en ligne. Une fois à l'aéroport plus de voiture disponible. Nous étions plusieurs clients à attendre et à essayer de trouver une solution pour pouvoir partir.
Après 2h d'attente nous avons finalement réussi à avoir quelques choses (nous étions en tête de list) mais d'autres personnes ont attendu encore plus longtemps.
Une fois à l'accueil ils vous vendent des options qui ne servent à rien (rendre la voiture sans mettre le plein en disant
que l'essence est à 6.25$ dehors et que eux en mettent pour 5.25$. L'essence était entre 3.09$ et 5.00 $donc belle arnaque.
De plus un voyant s'est allumé au bout du 3eme jour.
Our pickup location in Phoenix was low on vehicles so we had an extended wait time (over 30 minutes) and ended up receiving a free upgrade to a premium model 4-door sedan and a discount voucher for a future rental. Staff was apologetic and very friendly. Our drop-off in Salt Lake City was a breeze -- staff took our key and we were on our way in under a minute. Great experience. We will rent from Dollar again.
New Car Great! Drop off and pickup was very good. Construction around rental car area, made the trip from Airport to Area a little long, but there is nothing you could do about that.
“Départ laborieux et inadmissible, retour rapide !”
About Dollar:7.0/10
Les formalités au comptoir étaient assez rapides mais le temps d'attente pour avoir un véhicule était de plus d'une heure avec une queue continue d'une quinzaine de personnes car il n'y avait pas assez de voitures de disponibles ! elle rentraient au compte-goutte, cherchées ailleurs !!! la galère ! aucune organisation, on a fait n'importe quoi sans se soucier des clients qui attendaient ! Dollar est lamentable par rapport à d'autres loueurs !
Like: The car was fine and once we found it all went smoothly. Dislike: We rented from EasyRentCars.com and that's what came in the confirmation. There was a Confirmation Number as well as a Transaction # provided to us in the email confirmation. That's what we saved in the wireless calendar to have the data when onsite in PHX. Unless you specifically read the entire confirmation and scroll down... way down... you'd never know to look for the Dollar counter instead of the EasyCarRents counter. We visited the closest 'looks like' place-- EZ Rents-- and waited in line to find out that they believed our car was from Hertz. Waited in line at Hertz to find out they thought it was Budget. Budget thought it was either Thrifty or Dollar. Naturally, Dollar was the last counter in the row so naturally we asked at every stinkin' counter to find out what was printed on the very bottom of the confirmation sheet from EasyCarRents-- Dollar. Hey... make that a high-priority piece of data and move it to the top of the confirmation email. Or send a separate message saying "Check-in at the Dollar counter to get your car from us" or something to make it obvious where to find the rig....
Long bus ride to rental car pick up, and due to construction was hard to find the drop off. Car was not clean but was able to choose from a selection of car available. I just so happen to choose a not so clean car.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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View more >BH
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View more >K.Williams
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View more >Dislike: Your service was the best I've had from a internet 3rd party auto rental.It was a smooth operation. Dollar was also a reason for that feeling.
Tiphaine
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View more >Neo Kah Wei
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View more >A.Rahav
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View more >Dislike: A representative said I could upgrade w/o an extra charge but then charged is anyway!
S.Hi
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View more >Fariz Abbaszada
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View more >R.R.
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View more >C.Hendricks
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View more >Dislike: We rented from EasyRentCars.com and that's what came in the confirmation. There was a Confirmation Number as well as a Transaction # provided to us in the email confirmation. That's what we saved in the wireless calendar to have the data when onsite in PHX. Unless you specifically read the entire confirmation and scroll down... way down... you'd never know to look for the Dollar counter instead of the EasyCarRents counter. We visited the closest 'looks like' place-- EZ Rents-- and waited in line to find out that they believed our car was from Hertz. Waited in line at Hertz to find out they thought it was Budget. Budget thought it was either Thrifty or Dollar. Naturally, Dollar was the last counter in the row so naturally we asked at every stinkin' counter to find out what was printed on the very bottom of the confirmation sheet from EasyCarRents-- Dollar. Hey... make that a high-priority piece of data and move it to the top of the confirmation email. Or send a separate message saying "Check-in at the Dollar counter to get your car from us" or something to make it obvious where to find the rig....
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View more >R.Kadey
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View more >Dislike: The car I rented was not available when I showed up in the parking lot for about 30 minutes later
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