CAR RENTAL REVIEWS ON CHIC CAR RENT IN CHIANG MAI

The AC was not that cold.

I booked a Nissan Armada but was given a Toyota Fortuner. How can they are in the same class! Dents and scratches were found on the car body.

Easy to use and coupons are good for car rental.

It is getting better than the past.

I like many functions of the app. For instance, there is a function that links to the Google calendar.

Counter service staffs were extremely friendly. Skeptical of them at first due to the number of comments on how they tried to made renters pay the damages after return. Certainly did encounter the staff deliberately try to find a damage upon returning. Therefore do drive safely, to ensure yourself a safe ride and a "safe" return condition. Overall recommended to go ahead and rent with them :)

easy booking process

In car very bad smell

Good impression.

Easy to use website.

I rent the Toyota yaris however I received the equivalent one which is Nissan amera. Personally I think it was fine if you just drive it in downtown but I went to mountain so it was a little bit struggle however overall was good.

Raelly easy to make a process of rental a car and also good price

ควรคืนวงเงินในบัตรให้เร็วกว่านี้

Easy to find the counter. Car is clean and comfortable. Reasonable price.

I did not receive the booking voucher, thus dropped a request to the customer service to resend me the voucher. Customer service called me the next day and resolved my problem. Good service and definitely recommendable.

Good Service both counter staff and staff at pick-up point

Easy to book, convenient

Some scratches on the car body but overall good condition and well maintained. Staffs at the counter was friendly but the staff at the pick up could have been a bit more helpful with the explanations.

None

Car was good for trip. Returned two days early but no refund, not happy for this.

Not much to say, not a single problem with the car. Great experience! The only difficulty we went trough was the language. Sometimes it was difficult to understand each other during the pick-up process

Good and reliable. I was a little late returning the car and they did not charge extra. A goodwill that is welcomed and for me to be a repeated customer.

Good and fast service

No

No

No

alot of Scratched car

very good .easy to use

I rent Toyota Yaris, but i get Nissan Almera. you should give same the rent.

I have discounts but I cannot used it

The staff at the Chic Car Rent desk were nice initially but were only after my money & chose not to engage in any discussion points that I had raised, stating that communication was a problem even though there was a Thai person with me. Clearly this was not a pleasant experience & I will be telling anyone & everyone not to use this company. How is it that a company who uses an online service can have a company representing them that deal with their customers in this way? I believe that customer service plays a big role when dealing with service delivery.

そんなに期待はしていなかったのですが、車の状態は日本のレンタカーのレベルでした。(チェンマイは地元の方々も車を綺麗な状態で乗っています) カウンター・車の受渡し担当など、関わったスタッフは全て親切でした。

日本で予約をしたのですが、迷うことなく予約できました。 バウチャーをプリントアウトして提出したので、レンタカーのカウンターでもスムーズに手続きが進みました。