“Even with a slight Qeeq platform issue, a very smooth experience. Yesaway were great.”
About YESAWAY:10.0/10
Yesaway were amazing. The car was spotlessly clean (25k on the mileage). The staff at the handovers were very helpful, kind and efficient. Great communication with the team through WhatsApp to arrange pickups and drop offs. Nice touches in the car with phone holder, usb charger, and an umbrella. Thank you to all the team at Yesaway Chiang Mae, you were awesome.
About QEEQ:9.0/10
I had a little tech hiccup with the platform that I couldn't see my booking in the app the night before pickup. I had email confirmations but not the voucher. Luckily the customer support staff I contacted on the app were great and resolved this very quickly. Thank you
Was a new car - taking/handing over were very smooth (though Yesaway has no counter at the airport. Just need to give a call, and staff came to receive us.
No problem for the 6 days (880km) of rental
Value for money, excellent services!
About QEEQ:10.0/10
Excellent! First time using it. Liked the full protection package - value for money!
Professional service in booking, canceling, refund and renting process. The pricing and discounts were also an huge attraction. Thumbs up!
“Fast booking, friendly staff, nice car. Indication of counter location could be done better.”
About YESAWAY:8.3/10
The YESAWAY staff at Chinag Mai airport were very nice. They can speak English and Mandarin. It could be a better experience if there was a YESAWAY staff in the arrival hall to bring customer to the parking lot where the rental cars parked. And you should have requested customer to start the engine by themselves making sure they know the operation and don't forgetting the car key.
About QEEQ:10.0/10
The booking system could be better if there are some photo showing the rental company counter and it's location.
The car was really new. The staff was very friendly and helpful, they gave me some useful advices while I was waiting for documents. Very appreciate!
About QEEQ:8.0/10
Everything was ok until I request for the Tax invoice. I had to spend a lot of time contacting your staff asking for it. Finally, I could not get it right as you might not understand what I really need.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
K.Kan
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