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Average rating on ABBYCAR at Heraklion Airport: 7.4 /10

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Economy | Ford Fiesta or similar
Reviewed: Tue, Jun 28, 2022
“The worst car rental experience I’ve ever had”
About ABBYCAR: 4.0 /10
The worst service I have ever experienced
About QEEQ: 7.0 /10


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Mini | Toyota Aygo 2 Doors or similar
Reviewed: Sat, Nov 2, 2019
“All very good. Unbelievable value for money.”
About ABBYCAR: 9.3 /10
Great staff,very helpful and no pressure selling of additional insurance - made a nice change! Car was fine and damage was fully identified prior to start of hire. Nothing major just a number of dents which had no effect on its purpose. Would recommend.
About QEEQ: 10.0 /10
All good. Platform was easy to use and provided access to a great rental.


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Mini | Toyota Aygo 2 Doors or similar
Reviewed: Sun, Sep 22, 2019
“From Horrible To Nice.”
About ABBYCAR: 8.7 /10
Abby Car was great. East Rent was no help. Great car. Terrible communication between Easy and us. Did not know where Abby was located and had no help from Easy. Stood at Arrivals for an hour running around looking forvhelp.
About QEEQ: 10.0 /10
Communicating by yext with Easy seemed loke talking to China. No local phone numbers given!


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Compact | Hyundai i20 2 Doors or similar
Reviewed: Mon, Sep 9, 2019
“location tres moyenne”
About ABBYCAR: 6.3 /10
la voiture ne correspondait pas a ma demande initiale c 'était un vieux vehicule avec 120000 kms la consommation était importante 10l au 100kms pour info j'avais demandé un vehicule categorie b et on m' a loué une vw passat break dans etat tres moyen… impossible de conduite la nuit car l'eclairage était nul...
About QEEQ: 8.0 /10


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Compact | Hyundai i20 2 Doors or similar
Reviewed: Thu, Aug 29, 2019
“Machine à faire du cache, sensation d’escroquerie et prise en otage.”
About ABBYCAR: 7.3 /10
La voiture n était pas conforme à la réservation. Un sur coût de location de 144€ lié au refus de l’agence de faire une empreinte sur ma carte Gold pour la caution, plus 350€ en cache pour la garantie. Prise en otage soit nous payons, soit nous payons l’annulation de réservation Garantie qui a été retenue lors de la restitution, suite à une éraflure sur le parc choc, quid de l’assurance ???
About QEEQ: 8.0 /10
Mon parcours de location avec site était satisfaisant
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Economy | Ford Fiesta or similar
Reviewed: Sun, Aug 25, 2019
“insurance purchased when booking.When picking up the car,trying to sell the same insurance again!!!!”
About ABBYCAR: 4.3 /10
Horrible old Fiat. I didn't want to drive the whole car any more than I had to

M.El Kanawati

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Compact | Kia Ceed or similar
Reviewed: Tue, Aug 13, 2019
About ABBYCAR: 7.7 /10
They gave us a hybrid car, which was much needed in Crete considering the fuel was a bit expensive.
About QEEQ: 10.0 /10


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Compact | Hyundai i20 2 Doors or similar
Reviewed: Thu, Aug 1, 2019
About ABBYCAR: 8.3 /10
There was couple of minor scratches on the plastic bumper, no dent, no real damage, just scratches. Every car has couple of them at least, especially when driving on greek roads. However, they charged 660€ for the damage. For the damage they are not going to fix ever. Even the clerk admitted that it will “most probably stay”. They are making real good money out this “damage” business and I am wondering how this can be legal. I checked and the whole new bumper for hyundai i20 costs half less.
About QEEQ: 8.0 /10
Fortunately I bought full Axa insurance. However it isn’t really care free, because anyway you must cover the damage and then apply for the refund. The settlement should be direct, between car rental company and EasyRentCars / Axa.
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Compact | Hyundai i20 2 Doors or similar
Reviewed: Fri, Jul 26, 2019
“Brand new car, spotless and excellent service”
About ABBYCAR: 10.0 /10
All good! Excellent staff, location, service and car options
About QEEQ: 10.0 /10
All good


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Compact | Hyundai i20 2 Doors or similar
Reviewed: Wed, Jul 10, 2019
About ABBYCAR: 10.0 /10
Staff was very, very, helpful and atencious.
About QEEQ: 7.0 /10

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