Happy motoring

Very satisfied.

Europcar is a well-established and reputable car rental company with systematic management. The counter staff did not engage in any unnecessary upselling, making the overall process smooth and satisfactory. The car was in good condition, with mileage under 20,000 kilometers. After getting the keys, you need to go to the airport parking lot to find and pick up the car yourself, but it's not particularly difficult. This was my first time driving/renting an electric vehicle. The counter mentioned that charging stations have become more common in France, but I found the best charging spots were at highway service areas! CCS allows for high-speed charging—100km in 1 minute—while regular Type 2 chargers take about an hour to charge 100km. If you have any questions, don't hesitate to ask at the counter beforehand to avoid language translation issues or other emergencies when calling later.

We waited for over 1hr and 30minutes to collect our hired car. There was no organisation, no explanation. Poor customer service.

Booked online. Easy, no problems.

very quick process and the car itself was fine however charged 155 euros more than we had been quoted and were told by counter staff that we had to pay or no car. Tried to sort out on return but very difficult to contact, repeated requests for the same information, time taken trying to resolve means it has cost even more. Would never use again

Like: Quick and efficient pick up and drop off. Easy to find the rental desk and drop off on return through Europe Car was very good.
Dislike: The car was fine, but not the make or model I was expecting.