Excellent

Even though I ordered on line everything, when I went to pick up the car the lady on the counter took advantage of my jet lag and made me purchase extra insurance which I found out I didn’t need.

That was good

An average experience. The staff was fine. No complications.

Was a smooth booking experience and the best price available.

The company is not presented in airport. They didn't wiait me on agreed time. Theu give me different car. They treat compact, economy and intermediate cars as the same. They charge very high on insurance. Do not recommend MEX company at all.

We didn't actually see anyone from MEX. It turned out that we were renting from 2 brothers I think calling themselves Zoom Rentacar. It was in an off-airport hotel lobby. When I arrived, they charged me about $10/day to take the car out of Alberta to BC. When I complained about this they showed me some sort of boilerplate language on the booking that mentioned taking the car out of Ontario and said that this applied to Alberta also although it never mentioned that anywhere. The inside windshield of the car looked like they cleaned it with a muddy rag. The windshield washing fluid was empty and we had to stop to clean the inside windshield and to buy a gallon of washer fluid, a necessity when driving on winter roads.

Never again...couldn’t find my contract when I dropped the car off...extra charges that weren’t on my original agreement but I could do nothing because it was so late at night