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Overall good and smooth

Reviewed: Thu, Feb 20, 2020
About Nissan: 7.3 /10
There’s seems some problem on the brakes
About QEEQ: 10.0 /10
Full Size Van | Nissan Serena Model Guaranteed

Relevant Reviews on Nissan in Japan

Mingliang Yao

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Mini | Nissan Dayz or similar
Reviewed: Wed, Jan 8, 2020
About Nissan: 10.0 /10
Very nice experience with Nissan
About QEEQ: 10.0 /10

My Account

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Economy | Nissan Cube or similar
Reviewed: Sun, Dec 15, 2019
About Nissan: 10.0 /10
Exceed our expectations for both the service and the serana car itself. We would like to get the snow tyres for traveling in winter but their nissan cube doesnt have the snow tyres so they upgraded to serena model for us, it was fantastic
About QEEQ: 10.0 /10

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Compact | Nissan Note or similar
Reviewed: Thu, Dec 5, 2019
“Traumatic experience locating drop off point.”
About Nissan: 7.7 /10
The drop off was a nightmare. We keyed in the map code as instructed and was lead to a point where we cannot find the drop off point. Asking people around us didn't help. The number given is not contactable. Had to call the airport branch and was asked to call the customer service number, and was then informed that we have to key in the phone number(which was different) into the gps. They then explain that we have to drive down to the basement, which was not obvious. Better provided information from the start would have helped.
About QEEQ: 10.0 /10


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Compact | Nissan Note or similar
Reviewed: Tue, Oct 29, 2019
“Easyrentcars is exactly as it’s name says!”
About Nissan: 10.0 /10
The staff were friendly and helpful and we stumbled along successful with our language issues! Easy pick up and returned in the eve on Sunday- they were still open! Very easy.
About QEEQ: 10.0 /10
Very pleased with Easyrentcars. Will use again for sure!


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Economy | Nissan March or similar
Reviewed: Sat, Aug 3, 2019
About Nissan: 8.3 /10
I realised the car was quite small and we were having hard time squeezing in our med size luggage bag. I requested to do an upgrade for a bigger car but was told I can't do that as I already paid for the car I chose during my booking. Was a bit upset as there are 4 of us and 2 are seniors. End up we have to force everything into the car. I wish we are allow to do upgrade on the spot. Or at least show us the car first before we pay for the balance as I was told because I make the full payment therefore I was not allow to do any upgrade. Beside that the customer service was good. They are polite and patiently answer all my enquiries eventhou there was a language barrier. They even make the effort to call a translator and explained to me in english. Thumbs up.
About QEEQ: 8.0 /10
Easy to use and customer service responded efficiently. It's good that they have employees that can speak different languages to serve the customers.

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