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Disappointed we didn't get a rave 4 as the booked said

Reviewed: Sun, Jan 12, 2020
About Europcar: 7.7 /10
Was not given the car we had booked. Instead was offered a Nissan Quashqai
About QEEQ: 8.0 /10
Medium SUV | Toyota RAV4 or similar

Relevant Reviews on Europcar LONDON HEATHROW AIRPORT


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Small SUV | Seat Arona or similar
Reviewed: Wed, Jul 13, 2022
About Europcar: 5.0 /10
Our flight was delayed by a day so our original car wasn’t available and we were told only an upgrade was available costing $$$ over the original quote. Very disappointing as I rang QEEQ prior and was advised the same or smaller car would be available It cost me $700 extra over the original booking for 4 days hire !!!
About QEEQ: 8.0 /10
We got stung by Europcar as booked car not available despite advice received from QEEQ rep it would be. We missed a day booking due to cancelled flights but no credit provided

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Economy | Vauxhall Corsa or similar
Reviewed: Mon, Aug 10, 2020
About Europcar: 7.0 /10
Terrible experience with Europcar. Bad communication on return location and issue with faulty car which has still not been resolved. After returingn the car to the correct location I was sent threatening letters over a 48hr period because they had not checked the location and were accusing me of not returning the car.
About QEEQ: 10.0 /10

S.Mohamed Iqbal

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Compact | Volkswagen Golf or similar
Reviewed: Fri, Sep 27, 2019
“EasyRentCars and Europcar works well together.”
About Europcar: 9.7 /10
Car was a good one. However not the one I asked for. In Heathrow airport pickup was taking longtime due to busy hours I Guess.
About QEEQ: 10.0 /10
All good from EasyRentCars end. Thanks

Youngwook Song

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Standard | Skoda Superb or similar
Reviewed: Mon, Aug 26, 2019
“I booked skoda superb but the gave me skoda octavia whis is cheaper and lower grade. Please refund”
About Europcar: 5.7 /10
I booked skoda superb but the gave me skoda octavia whis is cheaper and lower grade. Please refund the fifference


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Compact | Volvo V40 or similar
Reviewed: Mon, Jun 4, 2018
About Europcar: 10.0 /10
Like: Help at drop off section by the staff. They expressed we could drop off the car and leave the keys and parking tag in the morning and need to drop the car at night.

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