Absolutely top notch. We, unfortunately, had a couple of problems develop with the first car we were supplied out of Melbourne. Our first opportunity to address our concerns was when we reached Sydney. The fella who helped us out (Peter?) was exceptional. He was quick to recognize and agree with our two concerns and had us out fitted with a new vehicle right away. The efficiency of how we were dealt with was impressive and he even went well beyond the call of duty to help direct us properly towards our destination point. My wife and I drove away from this experience feeling truly valued as customers and we have recommended your firm to others already.
10.0
QEEQについての口コミ:
I had no problems at all, that I can remember, with the booking process. We had a problem with the first car we received and using the web platform to address our problem was excellent. We were contacted in a very timely manner and were helpful in dealing with the problem.
Apex
Absolutely top notch. We, unfortunately, had a couple of problems develop with the first car we were supplied out of Melbourne. Our first opportunity to address our concerns was when we reached Sydney. The fella who helped us out (Peter?) was exceptional. He was quick to recognize and agree with our two concerns and had us out fitted with a new vehicle right away. The efficiency of how we were dealt with was impressive and he even went well beyond the call of duty to help direct us properly towards our destination point. My wife and I drove away from this experience feeling truly valued as customers and we have recommended your firm to others already.
I had no problems at all, that I can remember, with the booking process. We had a problem with the first car we received and using the web platform to address our problem was excellent. We were contacted in a very timely manner and were helpful in dealing with the problem.
アペックス メルボルン空港の口コミ
Apex
態度は悪くなくて、私達の1人の運転手は国内の免許証の原本を持っていないで、私はもともと運転しないで、しかし幸い国内の国際の免許証はすべて持っていて、レンタカー会社は更に1人を加えて、余分な料金用がなくて、悪くありません。
qeeqを通じて何回国際の车を借りた、が非常に便利な
Apex
満足のコール情熱、住所は正しい
がよく、満足、減点具体的の通行料費の明細をくればいい、私も知らないどこにある特捜
Apex
サービス态度はいい。
はっきり描写、予定の便利だ。
Apex
車を取りやすい。でも待っている時間が少し長い。
と思うが、取りも車の正確な場所を細分化も必要だ。顧客サービスはまだ改善の余地があります。たとえば車の返却先は、普通は1か所に行って、手続きとは距離があります。特に都会では、そのため、車の正確な住所を返すことが非常に重要で、往々にしてこの点について、顧客サービスはお役所の住所だけを答え、顧客の具体的な問い合わせの要求を無視します。
Apex