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Very good experience, but didnt get the right car I wanted.

Reviewed: Thu, Dec 5, 2019
About Routes: 10.0 /10
I wanted a jeep Cherokee. But they dint have any and "upgraded" me to a Dodge ram 5000. Which I didnt want because I spent over a 100 dollars on gas for such a large vehicle with only me as a passenger. The other option they had was to take a small sedan, but they won't refund the money for the larger booking I did. Since I didnt want to degrade, I took the ram. It was helpful because it snowed and I had a very safe drive. But the jeep would have been d same and I would have saved some money on fuel.
About QEEQ: 10.0 /10
Easy rent cars were brilliant.
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Medium SUV | Jeep Cherokee or similar

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Economy | Toyota Yaris or similar
Reviewed: Wed, Sep 28, 2022
“Car was excellent, except unable to contact Routes car rental service desk”
About Routes: 9.0 /10
Our flight was cancelled and then delayed. We booked the car to pick up at 8am, but need to delay the pick up to 6:40pm on the same day. We couldn't contact Routes to deferred the pickup time. It was stressful initially not knowing if they will keep our booking or still charge as no show. Otherwise, we are happy with the condition of the car.
About QEEQ: 8.0 /10
I contacted QEEQ help lines couple times, they have been helpful.

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